Houston Methodist Primary Care Group - conroe - Conroe (TX)

2 /5 Steve Manning: They do not give primary care to new Medicare patients, I was told by the appointment desk.

1 /5 Jamie Ramirez: 3.5 stars is way to generous ! Showed up for my appointment today after being a patient here for a year to be told I am a new patient and should have arrived 15 minutes earlier . I was told I can’t see the dr I made an appointment with because I’m not allowed to change drs . I changed drs because my physician only had availability in March (2 months away) . Nowhere on the website was thenpolicy noted . The receptionist told me that’s just their policy it’s not on the website . Made me wait 30 minutes for my appointment to tell me it took too long and will need to be rescheduled ! How can health care workers even be in this profession with the worst urge to want to help people .

1 /5 Cortnee Riddle: This was by far the worst hospital I have ever been to. My father who is on palliative care and needed his shunt addressed was not seen for hours. No room was given, and all treatment was done in the waiting area for patients. Blood draws, IV’s, oxygen all set up in the waiting area with no privacy. If you request to leave you are quickly threatened with AMA. As a nurse I was able to address what needed to be done so we could leave immediately. I feel horrible for anyone who has no advocate in this place. I understand that the hospital may be at capacity with patients but this was beyond disturbing. For a hospital that is rated so highly, I was very disappointed in the bed side manner and lack of care. It was more comparable to the care given in a third world country. They need to be audited and change needs to take place. I do not recommend going here if you need to be seen urgently. It’s disgusting.

1 /5 Shadow Wright: My mom ‘s follow up appointment after ending up in the ER with a possible micro stroke was cancelled out from under us, treated like it wasn’t urgent and important. My mom needed additional testing outpatient that Methodist hospital refused to do when she was still in the hospital. Even after this Doctors’ office was made aware that both my mom and me were hypoglycemic, they still told us we would have to wait an unrealistic amount of time to see a doctor. I also have a seizure disorder where low blood sugar can trigger a seizure. They don’t care. We are sitting here in the office as I am typing this because I cannot afford to just go home without a diagnosis for her since this is the tenth time now with no good explanation from doctors. This amounts to a combination of refusal to treat and gross irresponsibility on the part of medical professionals not to mention callous apathy.