Houston Methodist Baytown Hospital - Baytown (TX)

5 /5 Kristin Brown: The GI doctor office in plaza 2 second floor absolutely amazing! Kindest staff and took us quick even when we were there early and did a thorough check in with vitals and the doctor Nath is very caring. My husband had gastroperesis and severely dehydrated and admitted him quickly and efficiently. On the other hand…the night shift of ER is not good. We waited over 3 hours to be seen for dehydration. For some reason during the day the staff is amazing but at night they are very uncaring and negligent. Also the main hospital lobby woman I wish I got her name she was incredibly rude and refused my husband a wheel chair because she doesn’t know the protocols to her own job but when I returned to the GI office and informed them of her carelessness they took matters in their own hands. they handled it quickly and provided my husband a wheelchair and even refunded our copay!

5 /5 Lisa Marie: There are some fantastic nurses here who go above and beyond the call of duty! Katherine "Katie" was so good to my mom. She was kind and gentle and truly caring. She would take the time to make sure my mom had everything she needed and that she felt comfortable and cared for. Most everyone who had contact with my mom or who came into her room, including housekeeping and nutrition, were incredibly thoughtful and kind. There was a phlebotomist who helped mom many times while she was in the ER who was the loveliest lady, I wish I knew her name. The one thing I would critique is for caregivers to please only use the word "diaper" when taking care of a baby or a child. When caring for an adult, help the patient to maintain some dignity by using the term "brief," or anything other than "diaper." Choosing what word you use may seem petty to those who dont have to wear one, but it can have a huge impact on the adult patient who does. What a beautiful gift you would be giving your patients just by choosing words that help them to maintain their dignity. Something so simple, yet so impactful. Thank you for taking such great care of my mom while she was a patient in your ER, and then after being admitted to the 2 North hall.

4 /5 Sierra Lee: Nurse Millie in labor and delivery was a freaking superstar. I loved my experience because of her, she made any complications and risk of c-section disappear and was such amazing support during the birth of my beautiful baby boy. I wish i could thank her more, or show her my sweet boy that she helped bring into the world, i hope you see this miss millie! we love you and thank you so very much.

5 /5 Jessica: I was recently hospitalized here for sepsis and every single person we encountered was amazing. Dr. Christina Oricompil was beyond great she continuously kept me updated on what the treatment plan was, what the test results showed and when I would get discharged. She was very thorough with my care and a wonderful Dr. All of the nurses, techs ,ER Drs and Specialists that helped me were phenomenal. Everyone was responsive, kind and worked quickly to get me feeling better. I truly felt in very good hands here and love the compassion I received.

5 /5 Kristin Brown: The GI doctor office in plaza 2 second floor absolutely amazing! Kindest staff and took us quick even when we were there early and did a thorough check in with vitals and the doctor Nath is very caring. My husband had gastroperesis and severely dehydrated and admitted him quickly and efficiently. On the other hand…the night shift of ER is not good. We waited over 3 hours to be seen for dehydration. For some reason during the day the staff is amazing but at night they are very uncaring and negligent. Also the main hospital lobby woman I wish I got her name she was incredibly rude and refused my husband a wheel chair because she doesn’t know the protocols to her own job but when I returned to the GI office and informed them of her carelessness they took matters in their own hands. they handled it quickly and provided my husband a wheelchair and even refunded our copay!