5 /5 Kalen Gilstrap: I went to trade in my phone at T Mobile… turns out there was a micro crack in the bottom corner of the screen which required replacement in order to trade in the phone. I literally called Hook It Up and asked if they would be available and she gave me a timeline that she could have it done within a few hours. I drove five minutes over to their place dropped off the phone and it was done and ready within 20 minutes. Couldn’t be more happy and it saved me a lot of driving an extra trips in having to come back to trade my phone in. Couldn’t be more thankful, thank you guys.