1 /5 Ashley Hooper: I’ve had it with this place. I’ve given them multiple chances, overlooking things that would annoy anyone, but I can’t anymore. The lack of communication is unacceptable—emails, phone calls, even messages through the pharmacy go unanswered. They repeatedly require me to come in for the same updates, charging $200 each time.
Each visit involves long wait times, understaffed teams, and unprofessional behavior from the staff, including the doctor. Their judgmental attitudes and expressions make it clear they’re not interested in making patients feel understood. Instead, they make you feel judged and looked down upon, which is the last thing anyone needs in a medical setting.
After countless attempts to reach out, I finally heard back, only to be told they wouldn’t refill my prescription without another $200 visit. This is for a medication that costs less than $20 for a 3-month supply—but when you factor in the cost of these unnecessary visits, it quickly adds up.
Now, I’m left to suffer through withdrawals due to their delays because I refuse to pay them another penny. This place is clearly more interested in money than in patient care. It’s baffling how they have such high ratings. Fool me once, fool me twice—never again.
