Harris Health Smith Clinic - Houston (TX)

1 /5 Juicey Gee Gee: I had an appointment with the hematology department Monday November 11th. I got there several minutes earlier than my scheduled appointment..the intern came to the room I was waiting in to see her..she chatted with me for a few minutes, said I will be back that she needed to speak to her supervisor. She literally left me in a freezing cold room for well over 1hr. Never came to check on me nor explain what I was waiting for. She and her supervisor returned together no apology for leaving me unattended for a very long time nor did the supervisor help me understand what was going on with my blood in a way I could understand. She also rushed right back out the door on to the next patient.I certainly felt like just a number and that was the worst day of my life since receiving services from Harris Health.

5 /5 Yvonne Thomas: I rate this clinic a 10. They have great patient care. Both doctors, nurses and pca are all kind and show concern for their patients. I highly recommend going to this clinic. Thank you, Smith Clinic Staff for your dedication to your patients.

5 /5 Annybeth Guillén: I wanted to take a moment to express my deepest gratitude for the outstanding care I’ve received over the past year. From my visits to the lab, imaging clinic, and oncology department, every experience has been nothing short of exceptional. The kindness, professionalism, and genuine willingness to help that I’ve encountered at every step have made a significant impact on my journey. I truly cannot imagine entrusting my care to any other place. Thank you for creating such a positive and supportive environment. Your dedication does not go unnoticed, and I’m incredibly grateful to be in such good hands.

4 /5 Priscilla Ma-ang: Smith Clinic is located on the outskirts of the medical center and is a great clinic. For the times that Ive come, Ive done X-rays, MRIs, and CT scans. Every patient within the Harris Health System understands that it takes months to make an appointment, so thats your job to be proactive and frequently call the appointment center for any closer dates. Although, when the facility becomes congested it looks chaotic, theres a method to this madness. The receptionist mediates between the doctors and patients which can be difficult at times, but they handle the circumstances presented to them with grace and an upbeat attitude. The staff move with urgency and exude a light-hearted attitude. Each member Ive interacted with has made it a priority to give you the best possible care as well as accommodating patients who are disabled, confused, or disoriented. Smith Clinic is a great facility that works effectively and efficiently as a team despite the notably high volume of patients.