Service 1st - Edna Joel R. Warren: Matthew 25:40 (KJV)
“And the King shall answer and say unto them, Verily I say unto you, Inasmuch as ye have done it unto one of the least of these my brethren, ye have done it unto me.”
My teenage son, Jaiden, is a young entrepreneur who runs a small automobile delivery business. After hitting a deer near Edna, he was stranded and had his vehicle towed by AAA into town. Crossroad Collision provided a fair and transparent estimate of approximately $600 for the radiator replacement—including both parts and labor.
On the advice of a local, however, we were referred to the so-called “honest guys” at 1st Service. I spoke directly with David, who assured me he would personally look after my son. What followed was the exact opposite of integrity: without providing any prior quote or seeking approval, David billed five hours of labor at $150/hour—well beyond the industry standard of 2–3 hours for a radiator replacement on a 2013 Ford Expedition.
This wasn’t just poor business practice—it was predatory. And worse, it was done to a teenager, a young business owner trying to build something from the ground up. Taking advantage of someone in distress is reprehensible. Doing it to “the least of these”—a youth without his father present, trusting the word of an adult—is unconscionable.
Let this serve as a warning: David and 1st Service do not operate with honesty or transparency. If you’re from out of town, or in a distressed situation, expect to be overcharged and misled. This experience was not just disappointing—it was a breach of trust and decency.