Emergency Room (ER) at Baylor Scott & White Medical Center - Hillcrest - Waco (TX)

5 /5 Kristin V: Wait time about 5 hrs to get in the back, but once back there the doctor and nurse were very professional and took my pain serious. They were able to keep us informed of everything despite the chaos all around. Shout out to Dr. Alexander and RN Steven! Wait times is probably more issue bed tower being too small for a growing area.

5 /5 amanda middleton: I don’t go to the emergency room often but when I do I go to this one and I don’t have any problems. With that said I do think that the people sitting at the front doing the visitor passes and the people checking patients in could sometimes be friendlier but other than that I’ve always been treated very well by all the nurses, PA’s and doctors. They try their very best to get you in and out as fast as possible under the circumstances. I think people forget that it is an emergency room and they do have to go based on priority.

1 /5 Virginia McCaleb: Avoid this emergency room at all cost! To many things happened to even write about, l fell in late July and ended going to their ER in an ambulance with severe pain! Was told at emergency room after several x-rays and CT scans that there was nothing wrong and I needed to go home they were very harsh! Fast forward to this week, l was still in pain and my doctor gave me an guided injection and while trying to find the correct area with the sonogram and he discovered my hip was broken and had almost was healed. So for 5 months l had broken hip and nobody had seen it on any of x-rays or ct scans. He sent me for an MRI and my hip was broken and l also tore my hamstring! They also missed a broken disc in my back! Not sure what happened but there were to many Injuries that was missed .this unexceptable,and some x-rays were taken 2 or 3 times and they still missed the injuries! I have suffered way to much! The message below, you cannot respont, email address below, its in correct! Perfect example!

1 /5 Jennifer Jimenez: The worse service ever nurses sit around and gossip and eat instead of checking on patients doctor sits around as well. Doctor does not check on you and when you ask for a nurse they take 30 minutes to hour to get to you. Dont even remember doctors name cause he only came to see us one time in the five hours we were in the room. Go to providence dont waste your time here

1 /5 Alyson Sultan: Update: I left after waiting 2 hours, with severe chest pain and went to a different ER!! Hillcrest is the worst ER Ive ever been to!!! Im here in the ER waiting room for over an hour with bad chest pain. They were very slow over an hour ago and now starting to get busy and Im still waiting. Im debating whether to go elsewhere because my chest pain is getting worse.