El Paso Psychiatric Center - El Paso (TX)

5 /5 Aaron Jones: The admissions crew (Andrew, Jordan, Priscilla) are amazing. They displayed exemplary care in their work and treatment of patients. they are a shining example that there are still good people in this world.

1 /5 Melissa S: This “hospital” needs to be investigated by the state. Medical power of attorney and HIPPA waivers from patient for family communication are ignored. Medical history of patient is ignored. Attempts to give a list of current medications and history of patient ARE IGNORED. How are some of these doctors be allowed to practice??? Nurses and staff are helpful, but doctors need to be accountable to SOMEONE. Doctors only want to deal with incapacitated, medically vulnerable patients that can’t recall conversations. DOCTORS here avoid taking to family at all costs. How can our tax dollars go to funding this????? Where is the medical director? Who is managing this place???

1 /5 David Jones: I tried to get a workplace accommodation, my experience with Texas Tech psychiatry was disappointing and disheartening. Texas Tech Psychiatry refused to issue a FMLA (Family and Medical Leave Act) and denied me, a disabled person, a second opinion, speaks volumes about the lack of compassion and professionalism in their approach to patient care. Despite presenting thorough documentation and medical history outlining the need for FMLA accommodations, Texas Tech dismissed my request without due consideration, leaving me to be terminated from employment due to my own serious disabilities. In addition to their dismissive attitude, their refusal to engage in open dialogue and explore alternative solutions reflects a fundamental lack of commitment to the Hippocratic Oath and the principles of medical ethics. Patients deserve to be treated with dignity and respect, irrespective of their medical history or perceived level of disability. By denying me the basic rights afforded to individuals seeking medical assistance, Texas Tech failed to uphold the core of their profession and caused me harm rather than healing. In conclusion, my experience with Texas Tech psychiatry has been nothing short of disheartening. Their refusal to issue FMLA and denial of a second opinion shows a troubling trend of indifference and neglect within the mental health care system. As a former patient, I ask that they reevaluate their approach to patient care and prioritize compassion and empathy in their practice. I cannot recommend their services to those in need of genuine support and understanding.

1 /5 Jayden Lewin: The "psychiatrist" I saw spent the entire apointment googling things on his phone and reading me articles. He seemed to contradict himself the entire time and switch between me staying on my meds and getting off them completely. Their "gradual" method to get me off my medications was to cut my dose in half for a week and then stop cold turkey. I called my primary care provider after this appt. to switch to a new psychiatrist and they informed me that not only did they did not have a record of the doctor I saw being at this location but he is also NOT A PSYCHIATRIST.. he works in internal medicine.