4 /5 Kristin Cordz: *** Edit 11/21: I dont usually edit reviews, but I feel I have to revise my scoring due to the absolutely terrible system to make appointments. The website is hard to navigate and get a full understanding of what is included in each service. The providers are not identified by name but some obscure code. When I finally got someone to answer the phone (actually got a person on the phone after 2 attempts), I was told I had to call and book by phone to get a particular person. Which ok fine, but then calling results in repeated calls that connect and then are hung up from their end. When I mentioned it the first time, I was told it was "an issue" with their phone system.
But I have tried to call 14 times today and have never actually gotten someone to say hello or anything even when the call was clearly connected. I wouldnt keep trying, but this is the only place I have found in the area that does true hard gel manicures and not just builder gel. Amy did a great job, but their appointment booking system needs major improvements!
From 11/1: I needed a local place for getting my hard gel done. I had a great refill and awesome nebula design done with Amy. Glad to find a place to get my nails done in Austin.
