Dr. Henry Chen, MD - San Antonio (TX)

1 /5 Chels: Dr. Chen and his clinic are subpar at best, and that’s putting it politely. The clinic is very disorganized. The staff does not give appointment reminders and is very unsure of their insurance policies and coverage; be prepared to wait in the office at least an hour for your appointment, even if it’s not busy. There’s no sense of urgency and patient care for threatening issues such as: I had a UTI which I tested positive for on my first visit, the OBGYN office NEVER EVEN CALLED me to tell me I had this serious infection, I was not informed by them until until I came in for my second visit which was a month and a half later.. at that point my UTI had already escalated and had was treated by a local hospital ER. Dr. Chen tries to be funny, his lack of professionalism and tact made my husband and I feel VERY uncomfortable. As far as atmosphere, the office was NOT CLEAN. i.e. there were insects in the light fixtures, dirty tile floors, foul food odors, etc. The large tower skyscraper building is practically abandoned, outside from this particular clinic; the empty doctors suites of unused equipment makes the vibe eerie and gloom. Finally, the office is located downtown.. therefore, you have to PAY TO PARK by the hour, which is inconvenient as the office does not give you a heads up on the payment for parking for their patients, no vouchers for reimbursements are offered. In summary, This was not OBGYN my husband, and I have decided to go with for our baby, especially for the delivery..Not impressed and not returning after two visits of giving this clinic a try. Back on the hunt for a suitable OBGYN, which should feel easy after this bleak experience at Pea In The Pod.

1 /5 helaina Condon-Heck: If I could give ZERO stars, I would. HORRENDOUS, I mean HORRENDOUS experience. I am a patient person and I can stand to wait for the important things, but this is not about the wait time. This is about DOCTOR HENRY CHEN. Please, please, please do not go here. This doctor had the WORST behavior of a medical "professional" that I have ever seen. As a future nurse, I was BAFFLED and left in tears. The entire time this doctor degraded postpartum nurses on the phone because they asked to confirm a dosage. He called them the "Stupidest people on the planet" and proceeded to curse. EVERY OTHER WORD WAS A CURSE WORD. and youre about to give me a pap smear while Im PREGNANT!!!! Youre dealing with women at their most vulnerable time in their life and youre being so disrespectful it triggered my nausea. LITERALLY. Before he could even do the procedure, I said I was leaving, got dressed and walked out. I feel bad for the nurses who have to work with this JERK!!!! MOCKERY OF A GOOD DOCTOR. WHO GAVE YOU A LICENSE TO WORK AMONG PEOPLE. Utterly, utterly disgusting behavior. The nurses apologize PROFUSELY for his behavior, knowing that it was the reason for my leaving. They shredded my documents in front of me and I left crying because I was SHOCKED that a doctor could behave this way among new mothers. Whoever is writing these good reviews needs to reevaluate their definition of good medical care because really and truly, this was the worst experience of my life in a "medical" setting. DO BETTER OR LEAVE YOUR PRACTICE. YOU DO NOT DESERVE TO BE IN THIS POSITION MR.CHEN. You are unruly

1 /5 Priscilla Salazar: Don’t agree with what I was being charged for my deductible was being told my policy did not change (it did in the new year I had a better policy was expecting deductible to be different was $1600) it made 0 sense. Only take cash or check. Wait times are 2 hrs MINIMUM. I had my two kiddos with Dr Chen I had Medicaid at the time was convenient as he was open Saturdays, no longer worked for me was no longer able to waste majority of day for a single appointment