Dr. Ernesto Malave, MD - Killeen (TX)

1 /5 Rebekah Mobley: The front office staff are so rude. They have no business working in a customer service aspect. Unless you want to be treated with an attitude and wait hours for your schedule appointment, steer clear of this doctor’s office.

1 /5 Tabatha Jacobs: This guy doesn’t even deserve the one star to be rated awful worst medical professional ever. Please if you want to get better and get healthier seek someone else.

1 /5 Javier Moreno: Dr Malave it pains me to write this. The quality of service in your office has vanished. The young lady that takes the blood pressure makes disgusting faces while simultaneously treating you as if you have a disease that will end her if she comes close. After stating how she made me feel she says she just wants to get it over with because theirs others waiting (I spent over a hour and a half waiting myself) and continues to act in that manner but worse. After expressing my experience to Dr Malave wife in the front this young lady talks over me and gives more attitude. It was hard to hear what she was trying to say due to me talking but she did try to defend herself and suggested she did nothing wrong. I praised the other young lady that was in the front and Blessed Mrs. Malave and walked out with the young lady continuing to speak out loud. It’s been 15 years that Dr Malave has seen me. I loved it every time. I left my town for a few years and now that I am back and the rumors are true. The office has been tainted. God bless You Dr Malave, but your reputation will continue to wither down if your office does not get a new competent crew member and more as a matter of fact.

1 /5 Halle Anderson: If I could give zero stars, I would. Let me start by saying Dr. Malave was not the problem. He was great, very courtesy. However, his office staff is horrendous. They are extremely rude and will not answer the phone. When they do, they have an attitude. I called one day, and the lady I spoke to began to yell at me because she failed to do her job correctly, and I was trying to be of some help to her so that I could get my medication. She literally threw a fit and never resubmitted my forms to my insurance company. Needless to say, I only had 2 appointments total here and will not ever return. Be prepared to wait for hours also. I had earlier morning appointments around 8 to 9 a.m. and didnt leave around noon or later.

1 /5 Jordan Wilson: Took my moms insurance card and waved her away. She sat 4 hours in the waiting room. Staff is so rude.