David Schneider, MD - San Marcos (TX)

5 /5 N. García: I have been a patient of Dr. Schneider for almost four years and while I have always adored him and his bedside manner, the staff left much to be desired. I visited yesterday for my annual physical and it was the best visit I have had. Most of the staff has been replaced and it shows. Ms. Edna, Dr. Schneider’s new nurse, was such a pleasure to interact with. Her bedside manner blew me away. Ms. Carol, the front desk associate, was very welcoming. I had never been greeted with smiles at the front desk, and yesterday we were giggling like children sharing secrets. Ms. Joni, the lab tech, was also very friendly and I didn’t even feel the pinch. I don’t expect my healthcare practitioners to be my best friends, but I do expect them to realize that as a patient, I am already in a vulnerable position and to make me comfortable during care. Mission accomplished as the energy in the office was abundantly light and friendly.

1 /5 Cesar Matute: This place is bad do your self a favor do not rely you health on this office. I got a physical check up and pulmonary test results i did never get a call from this people . That front desk is super bad at customer service when I call one of the front desk lady was trying to explain me the results and when I asked her questions didnt know anything ended up telling me that she was gonna tell the doctor to call me. I will definitely no coming back here.

1 /5 Krystel Duff: Great doctor, not good staff! Front desk is rude and unprofessional. When questioned regarding a balance, they don’t have any answers or clarification to any questions asked. Lost medical records that had been previously submitted. Bad communication and financial handling. Recommend the doctor, not the office!

5 /5 charles bero: My family and I have been going to Dr. Schneider for about 2 yrs. I think he is great! He has "read" my medical issues accurately and is always compassionate. My only rub is not with him but trying to talk to the nurse. When I have contacted the answering machine, I have pretty much never gotten a call back. Thats irritating. Other than that, only cudos!! 3 yrs down the road... something/s have changed. I dont know if its corporate pressure or insurance pressure but hes not the same in practice. He was a time-giving, listening and caring guy but he seems under the gun. Not happy.

2 /5 Sandra Restrepo: I came in for an appointment and was treated horribly by the front desk receptionist named Carol. She made fun of me and mocked me when I told her that I did not appreciate her customer service skills. She then tried to have me placed in her supervisors office as if I needed to be isolated from my appointment. Dr. Schneider is amazing and that is why I drive all the way from San Antonio to see him. The unprofessional behavior from Carol was disappointing, especially since I am in the medical field and would never make a patient feel humiliated and upset. There is obviously a lack of customer service skills with their front desk and they need to fix that fast because there are to many choices in medical doctors and having nasty people attending to check people in will make paying customers flee and write bad reviews like this. I am going to make sure she never checks me in again.