1 /5 Raquel Palacios: I want to give my honest review & I hope anyone getting services done by this man really takes time to do research and pays attention to the details of things he says & does.
So from the beginning of my experience, I was looking for someone to color my hair. My long term stylist has stopped doing coloring due to her thyroid having issues. I have 3c curly hair so I wanted to find someone who specializes in that. I had found Valdeh thru a Google search. I had reached out to book a quick appointment with him to have my hair done for an event we are attending this weekend. When you reach out he sends an assessment. He wants you to fill out all the details send pics and what is the look you’re desiring & then gives his recommendations.
Now when you ask for pricing he gives only an estimate. My recommendations were going to cost between $395-$795. Mind you, this is because each service performed by him is individually charged. Nothing performed includes another. For example: if you get a color, style is not included. You pay separate fees for each and every service. In my case what I had wanted was color, highlights, style. What had settled on in person was: color, cut, style. When I had come into the store, I had basically a fro. I never like to wear my hair curly for that reason. I never knew how to style it without the frizzy look. I was told that my hair was too damaged from heat to be able to be bleached for highlights & in order to lose the fro look I would need to cut some hair so my hair would have room to move around freely and not be so clumped together in the back.
So he begins the service after doing his in person recommendations. I agreed on the services not knowing what was to come.
I left his shop with a smaller fro, extremely dry hair, uneven coloring from the roots to my ends, not even the color I had wanted & the worst part, the worst cut I have ever experienced. We also purchased his product recommendations to maintain the hair. (K18 kit, AG recoil, & WOW popgloss) all for $954.02. He had intentionally chose to max out on his estimate of costs. We had ended up donating to his girlfriend’s gofund me $200. So total was almost $1200 to walk out feeling worse than I had walked in. While visiting my family I they were in disbelief that we had paid that much for my hair.
The very next day I had to get my hair deep conditioned again, straightened, & cut again because he cut my hair so unevenly. Which my hairstylist includes all 3 services into 1 & my fee was $140. When looking at my hair she was also appalled at how dry my hair was when walking in. Her & I have been working the last 7 years on my hair health & growth. She started to see that the areas on my hair that were cut were very uneven & he even gave me a bald spot in some areas. (I have the pictures she had taken for reference of his debulk cutting for those who need to SEE for yourself what he means when he says this. They will be attached below. The first 2 are my hair curly with the bald spots he created by cutting the hair that short & the other 3 are pictures of the cut straightened) when reaching out to him his excuse for cutting that much hair is because the style is to be worn curly and not straight. We had discussed that I will be occasionally wearing my hair straight.
I had reached out to him to express my unhappiness and he left me on read. It wasn’t until my mom had gotten the boards information & started texting him did he start responding to her.
He “covers” his tracks by keeping everything in text messaging. He provides a $25 refund for a charge discrepancy. His only solution is for you to revisit his salon so he can fix it. I can never go back to someone who has damaged my hair for them to do more damage. He’s overcharging for his services. The haircut alone was $300.
He’s not a celebrity stylist. He is being reported to the board and other actions will be taken. If anyone else has had services done by him & had a similar experience, please reach out to the board also with a complaint. This cannot continue.
