3 /5 Liz Clifton: The cave itself is beautiful and has a neat history to it. The tour is around 1 hour.
IMPORTANT - Youll have to be able to go down the equivalent of 6 to 8 flights of stairs that are often steep and in narrow passage ways, at times with low ceilings. The walk back up the stairs at the end of the tour is a real B... lol.
The gift shop is fun with a good variety of things to purchase in the theme of caves, geodes, crystals, etc. Not much apparel/t-shirts to purchase.
I only gave this tour 3 stars because of the tour guide. Michael was rude and very off-putting. Its unfortunate because it was clear he knew his stuff about the cave and the science within it, its history, and the locale.
However, prior to the tour, we arrived early, so we were browsing the gift shop. He recommended we use the bathroom before the tour since wed be down there an hour. I acknowledged him, thanked him, and went about our business. A short time later, he interrupted us and spoke to both myself and my children. He made a comment saying he didnt understand why we werent using the bathroom and shopping instead. At that point, I made my kids run to the bathroom just to placate him, despite having used the restroom prior to coming.
Once the tour began, he explained the rules regarding not touching anything in the cave. My son, who is 6, asked about it to me, and I quietly repeated it to him. Michael decided to dress me down in front of the group because I was talking. Another small child made a little noise, and he began berating the child in front of the group. It was incredibly awkward and completely unnecessary.
If it werent for that experience, I would have given this 5 stars. I do recommend checking it out. Its worth seeing, I just hope you get a different tour guide.