Bijou Nail Lounge New Braunfels - New Braunfels (TX)

2 /5 Heather Williamson: I do like my nails, they turned out looking great, I shouldnt be scrubbing my last color off my fingers. Definitely did not like being surrounded by 4 workers while they chatted in another language amongst one another, while I just sat awkwardly getting my nails done. Customer service was not there for me, wasnt offered a drink or anything. I figured Id go to a new place to find a fun place to get my nails done, and this was not it for me.

1 /5 brianna antonetti: I’m not left speechless often but this one did it! I previously had my nails filled here and they did a really good job so when I needed a new set I decided to come back. When I arrived I asked the nail tech if he could perform my request and he said yes. We then sit down and he starts taking my old nails off and his technique for taking them off was using a nail tip to get under my acrylic to flick them off, one of my nails were pretty tough and stabbed into my skin on accident, he then switched to using the grinder and I pulled my hand away a few times cause it was burning from my nails being thin and over filed. He then proceeds to place the tips, two of the tips were stuck together so as he was trying to separate them and dropped them on the floor. HE PROCEEDS TO PICK IT UP AND GLUE IT TO MY NAIL. I went to beauty school so I know once something drops on the floor you do not pick it up. I should have called it there and just request to remove them but I didn’t cause I was already invested in getting my nails done today. He then trims one of my nails and then starts to add acrylic to the I trimmed tips. I asked if he was going to trim them and he said after, I’ve never had that done before but he seemed pretty confident with his technique. After he trims them he starts to shape them, I requested him to make that narrow and square, after shaping he asks me how they look. They were quite crooked so I showed him and he went back to filing and only filed the side that was not what I was pointing out, making them even more crooked. I pointed it out again and he tells me he’s never had any problems before and has never had so many issues. At this point I felt like I was getting gaslighted trying to get them the way I requested. He then tells me it’s not done yet and proceeds to the next part of the service. He kept filing, I don’t know how I even have any skin left on my fingers and don’t even get me started on the hearts. I was so over it I didn’t have the energy to tell him they didn’t look good since he was already telling me he’s never had so many issues.

5 /5 Ava Schulte: I had the pleasure of visiting Bijou for the first time, and I was impressed from the moment I walked in. I was greeted immediately, which set a welcoming tone for the whole visit. The atmosphere is calming and quiet, making it the perfect environment for a relaxing experience. My nail tech, Jenny, was fantastic — she demonstrated excellent skill and expertise throughout the entire process. I’ve tried other salons in the New Braunfels area, but none have been as good as this one. I’m absolutely thrilled with how my nails turned out and will definitely be coming back! Highly recommend this salon if youre looking for quality service and a serene atmosphere.