Baylor Scott & White Clinic - Belton South - Belton (TX)

1 /5 Meghan Lawson: I absolutely hate Scott and White with every fiber of my being. The only reason I still used them was because my old primary doctors PA went over to this clinic. I love Tegan but everyone else they employ are absolute garbage. They will gaslight you and make you think nothing is wrong with you. They do the old "its because youre overweight" when it has nothing to do with your weight. I was supposed to have an appointment today at 6pm, virtually. Im waiting and waiting because the last time I had a virtual visit they send you an invite link to join the video chat. 6:20 rolls around and I call. I get the switch board and they try to call the clinic. No answer. Shocker... Then she tells me Im marked as "No Show". Seriously? Couldnt even be bothered to call to ask if theres an issue? Nothing. Absolute garbage. Im done. Theyre not getting any more of my money. This is what monopolies do. They run the business down for the community.

5 /5 gillian gibbs: Love this place! My primary is amazing always working WITH me. love the staff too.

1 /5 Saurav Shrestha: I do not have any complains regarding the friendliness and courtesy of my provider. she was very concerned about my problem and gave me advise based on the situation. but the main reason for my visit was to do annual blood test and physical only. I even mentioned that to the person who booked my appointment and had done fasting prior to appointment. i started having headache a week before my appointment all of a sudden which I mentioned in the visit. i requested her if I could do my annual blood test only since I will have the medicine to take care of my headache caused by muscle strain. she was not willing to request that for me. she mentioned i need to do separate visit for physical and labs and come up for next appointment! any provider should check their labs :kidney or liver prior to start medicine anyway ! i felt like i could not accomplish my care during visit and i need to make separate visit for each concern ?

1 /5 Bee Ryan: I was seen here as a cash (no insurance at the time) customer. I paid the full amount for a simple prescription refill appointment only. My prescription was already present in the BSW system from another provider. The price was $250 for this appointment. I spoke to the physician for a total of 10 minutes at most. He only listened to my chest in two places and did not even complete a physical exam. At the pharmacy my prescription without insurance was $12 for a 90 day supply. Several weeks later I received an “adjustment” of $54 more dollars. BSW states that I had a 38 min appointment, which is false. No critical assessments or in-depth discussions were made. This is fraud. I’ve made several attempts to contact the clinic and Michael the clinic manager. No one is supporting the patient, calling me back, or providing a solution. The billing department is equaling failing. I initiated an audit and they “determined the times were accurate.” Seriously!? How? No rationale was provided other than the billing was correct. And mind you this is a third party that only reviews what the clinic filed initially. There is no resemblance of an investigation or discussion with the clinic manager and provider. There was no burden of proof that could be shared with me either. Please seek healthcare elsewhere. Additionally, if you have similar troubles you can hire a medical billing advocate via third party.