5 /5 Jill Case: I cannot say more about how pleasant, efficient, THOROUGH, caring, patient, and kind Dr Lauren Lewis and her team were today. What an absolute difference it is to be at an established, health focused not money focused practice. I went to the same dentist growing up and even in my 20s. When I moved to austin, I had to find a new doctor and I fell into the trap of marketing and convenience, the place around the corner. After cycling through so many dentists there and not quite understanding why they were telling me I needed crowns etc I was lucky enough to have a connection to a retired dentist that suggested this practice. What a blessing!
Dr Lewis, went over each tooth with me and explained what she saw. Most importantly she identified that yes I do need some work but that there is an underlying root issue that I need to consult my PCP on. She explained that (example in my non-dentist words) she could give me a crown but that I have an acid issue that is harming the teeth overall and that until we figure that out, a crown will only temporarily fix the issue. She patiently and soooo kindly and open-mindedly walked me though her advice on immediate action and then next steps for an overall plan. (Again, this is my uneducated dentist talk :) but, I felt heard and seen and truly considered. I cannot say enough about how great she was.
Thank you thank you Dr Lewis. See you soon!!