1 /5 Gabrielle Rincon: I called ARC friday feb 28 @ 9:53 am in bastrop to make a doctor appointment with my primary care dr because I have been under the weather since Monday. It being Friday I figured maybe I need antibiotics b4 the weekend. Due to Lots of mucus and lots of coughing. Which stated making my chest heavy. All on top of being sick I was still working. The nurse didnt seem to care and told me due to my symptoms its protocol that I should go to ER. I told her it not that serious or I would of went. I just to see a doctor and probably get on antibiotics. She went back and forth with me for a bit. then finally said well, Ill have to ask your doctor to override the protocol and see if you can come in shell call u back. I said thats fine Ill be waiting for your call. It is now 6:41 pm . No call no nothing from ARC. Office closed at 5 pm.
Ive only visited this place once for a woman yearly checkup about a year ago. Which I also had a hard time getting an appointment for.
Im not one to ever make reviews or complaints. But I feel so neglected that no one reached back out to me, yet they wanted to send me to the ER.