Arboretum Auto Service - Austin (TX)

5 /5 Mike Walsh: I have been going to Tony for 10 years now. Best mechanic I found in Austin when I moved here. He is honest to the core which is hard to find in an auto mechanic, especially the franchise type locations. Great work, shoots you straight and wont try to sell you something you dont need.

5 /5 Renee Nielsen: Tony at Arboretum Auto Services has worked on our cars for almost 20 years. Hes never ripped us off or suggested any repairs we didnt need. Highly recommend!

5 /5 Rhonda Peters: Tony was exceptional. He went through my car bumper to bumper, after I had 2 other shops tell me I needed things I did not need. He was honest, his prices were better than fair. My car runs like a dream, he pointed out a couple of things (alignment) and tires of course and gave me a name to take it. I will be back, over and over when I need a mechanic. He is very pleasant to work with, and does a great, fast job. I highly recommend Tony! Thank you sir

1 /5 Saenz Gamas Emmanuel (maymayjr): Scammer beware. I brought my car to Arboretum Auto Service because on the phone the owner said he could give me a free diagnosis if I fix the car with them, I explained to him I have scanned the obd reader myself and could not find any error codes with the car he said his scanner is different and can find the error message. All is fine at this point so we take the car in and leave it for about 4 hours, after four hours we call to see if the car has been diagnosed, the owner says they have diagnosed it and it will be $450 to repair and this includes a $125 diagnostic, when I arrive at the shop I ask the owner what is wrong with the car, he explains its an electrical issue with my intake valve on a 2016 hyundai sonata, he explains he has to charge $150 diagnostic for the time they spent to find the issue (yes already $25 more than what was said on the phone and $150 more than the original claim of free diagnosis) I tell him ok that is fine I will pay the diagnostic fee if he can tell me what work they will do, what part they will replace, what part they will clean etc, Owner acted as if they would perform magic on the car and could not tell me in specifics what they would be doing to the car so I refused to pay until I was told what would be done in specifics. The owner began to yell and claimed he does not like "customers like you" which Im assuming is a customer that asks questions and is not gullible. He told me to take my keys and my car and to never come back to which I gladly complied with. This shop seems to be wanting to take advantage of people that dont know any better, there are far more better mechanics in the Austin area. Do not fall for the "great price" "cheap price" scammer language, ask questions and beware.

5 /5 정기영: Highly highly recommend this place of service. If youre unsure about where to go to service your car...definitely go here. My car decided to break down while I was on the road, so I had turned into this plaza where, luckily, this auto shop was in. I had never heard of this place, but I went in and met this great guy named Tony, where I explained my situation. I was thoroughly impressed by his knowledge, skill, and character as he inspected my car and soon knew what the issue was. My cars engine was the problem, and Tony explained how much it would cost to fix it and talked to me about other options. He gave me a very fair quote that was as low as he could make it. However, the story doesnt end there as I had a flight for work the next morning and wouldnt be back until a week later. I was put in a difficult situation but they allowed me to keep my car at their service for the week until I was back and when I offered to pay for that time they simply told me not to worry about it. I sincerely appreciate their kindness and left with a good experience. Again, I share that they have some great people with both skills and character here. I highly recommend you go to check them out.