All Tune and Lube Laredo - Laredo (TX)

4 /5 jacobbi456: So I genuinely love this place, I love been getting my oil changes here for the past 2-3 years. And I can say the employees are very knowledgeable and friendly. But … today I went to get a quote for a Fox ATS steering stabilizer. I was quoted a little over $1000 … I was surprised. The part itself is 4-500 usd… with labor another 100 bucks or so… why am I be quoted so much. The lady told me labor is 95 bucks and the ats steering stabilizer was 900 dollars by itself… mind you … these only go for what i previously said 4-500 bucks… anyways i left. I will give the lady the benefit of the doubt and figured she was new, learning, or she didn’t know what she was looking at… anyways I still think the place is great.

5 /5 yasmin perez: Had an issue with the A/C in my car, which in Laredo is urgent business! They were able to take me in same day, and worked with me to find a solution that fit my budget and time frame while leaving the door open should I need a more comprehensive fix in the future. Luis the manager was very helpful and knowledgeable. My A/C feels like an Arctic blast now, thank you!

1 /5 Raul Montemayor: We had to take my vehicle several times for the same check engine issue due to a knock sensor.. First, time I left vehicle at shop waited few hours was told it was ready with check engine light ON.. advised the tech and stated they forgot to remove it with diagnostic machine tool that shop utilizes. Once, tech showed up again with my vehicle letting me know it was clear as I was leaving shop check engine appeared again. Turned back to shop the Tech/manager advised me that it should remove on its own took their word.. Next day same issue as before even worst my vehicle started vibrating aggressively when I would accelerate.. I took it back to the shop and explained check engine didn’t remove on its own and the new issue.. Got charged a diagnostic just to see what my issue was again advising me that there’s another knock sensor that needs to get replaced. Left vehicle again at the shop was advised vehicle was ready for pick up that same day. I picked up vehicle as I was approx. mile away from shop check engine turns ON again and with same new issue. I should have read the reviews very expensive especially for just getting more issues. I really wanted to give this shop a try but never again. Dont even think of visiting this shop for an oil change. This shop is a scam. I went there to repair my car for a problem came out with more issues.. They billed me $452.18. Beware..

1 /5 R R: Customer service here is disgusting. Paid approximately $400 for AC to get fixed. Picked it up and immediately noticed it was not fixed. Called back multiple times. Female Receptionist is a liar. Should have seen first red flag when I set up an appointment with her and went to drop off, the guy said there was nothing in their system for me. Took 4 days to pay for work that was not done. Guy at front when dropped off self diagnosed the car without looking at it.. Still waiting a week later for an owner or manager to call me back. Was supposed to have other work done because they said it wasn’t something that should be covered under warranty. Canceled this due to their lack of any professionalism. Check your car before you leave or pay for it. Better yet, take it somewhere else. Owner needs to get their stuff together— so many reviews of the same thing. To Owner: while I’m sure you working on the situation is great for you, what about a refund? I have to now rent a car to take my car elsewhere to find competent professionals to work on my car. It has been blowing heat since your company got ahold of it.

2 /5 Erick Salazar: I had been going here for a while. I brought in my truck for an alignment and they ended up scratching my airbag up. They told me they’d take care of it. They told me it would take a while because they were just waiting for the part to come in from Toyota. And After waiting about 4 months, I went in today to get it replaced. Under the assumption that it was a brand new Steering Wheel Airbag. Everything looked good at first, but as I was leaving i started to notice some wear on it. THESE GUYS WENT TO A JUNKYARD OR GOT THIS SECOND HAND BECAUSE ITS DEFINITELY USED. WHY LIE ABOUT ORDERING A NEW PART AND MAKING ME WAIT???? First pic is what the damage they did. Second pic is what they replaced my steering wheel with. I WOULD NOT TRUST THESE GUYS WITH ANYTHING EXCEPT AN OIL CHANGE!