Apex Collision Center - Plainview (TX)

1 /5 Dena Roberts: If I could put 0 stars I would. This is the worst place ever. Took my car in to get front bumper painted was charged 800.00 over the estimate cost because they had to order a part in which they never called me nor my husband to verify if it was ok. When asked they said they did call then they said they told my step son. Anyway took my car home and not even a month later plastic pieces fell off the bumber (piece they was supposed to order tht charged an extra 800) to my headlight falling out. They do not take accountability and deny and lie. DO NOT TAKE YOUR VEHICLE TO THIS SORRY PLACE.

3 /5 James Ruben: Got a "level 3" detail which is supposed to be the best but ended doing about the same quality of work as my teenager. To be fair I did take a very dirty truck but I would have rather paid more and got a good quality detail than only half the truck clean. I did not attempt to speak to anyone about this mainly because if they cared it would have left the shop like this. More attention is needed from management.

1 /5 Mandy Bradshaw: This is the sorriest excuse for a mechanic shop Ive ever seen in my entire life. Theyve had my fathers pickup up there for over four months, gave him an estimate of the cost for the repairs which were all paid in full, and then didnt honor their commitment. We ended up paying over $2,000 over the estimated price. They had turn over in their shop, which was their excuse for not honoring the estimate. They undid previous work that we had had done on the pickup, so now not only does it not look the way we paid for it to, it also wont run like it should. Dont go here for your service needs, its a disgrace. Anybody know a good lawyer for the civil suit were going to file against them?

1 /5 Junior Green: My daughters 2020 kia was repaired after a collision. The battery was allowed to set connected until it had to be replaced. They would not claim it as part or the damage or replace it. They did charge me retail + 20% for a new battery. We had to install the license plate light as it was left hanging behind the bumper after we picked up the car. They replaced the back bumper and since then it comes loose because of a broken tab. Had two other cars repaired over two year ago, great repairs great service. They must have new owners. Do not recommend this shop.

1 /5 Davina McKee: Took my vehicle in after a collision. They got it back to me really quick, but I was constantly having issues with my Windshield wiper fluid hose. Had to take it up there three times for them to finally get it fixed correctly. They did not do a front end alignment or the tow. Now my tires are wearing on the inside because they did the bare minimum after a front end collision.