URBAN Eat.Drink - Round Rock (TX)

5 /5 Laura Rea: Brunch was EXCELLENT! They were quite busy, and I had to wait a bit longer for my OJ. However, the food was delicious. Plentiful and only $15 for what you see below. Biscuit was amazing with the butter. Potatoes perfectly cooked. The silver dollar pancakes were just the right portion. Fruit was fresh.

2 /5 Jeanette: Our experience was certainly not of the same caliber of the google reviews that made us try brunch here. We had a reservation for 10:30 Sunday morning, but I dont think it was necessary as half the dining room was empty. Dining area isnt huge and the decor was okay, nothing to write home about. Plenty of free street parking out front. When we arrived, we were asked if we wanted main dining area or live music seating. While we chose main, if we wanted live music, we would have been sorely disappointed as an hour and a half later, there was still no music set up. Just wondering, why offer if there really wasnt an option. We ordered a mimosa flight and brussel sprouts to start. Comparing to the flights weve ordered over the years at hundreds of restaurants, this by far had to be the saddest, low effort flight Ive ever seen. It was literally 3 shot glasses of juices and a single serve bottle of champagne. DIY with no plank or carrier. Lets move on to the brussel sprouts that came out with no seasoning. We asked if they forgot the balsamic and sure enough, we were given a small cup of the balsamic glaze. Again, DIY because it definitely needed salt and pepper also.Staff was pleasant enough but we were never asked about refills and had to wave over to request anything. I ordered the crab cake benedict and requested the English muffin be well toasted - it came out barely warm. I asked for sautéed onions in my home fries. The onions and potatoes came out on different plates. No big deal but, for someone who routinely requests these basic alterations, their inability get their dishes out to standard is concerning. The hollandaise sauce was very bland and the crab cakes were more cake than crab. I felt like I was eating at an Amish restaurant with the lack of flavor. Truly an disappointing and underwhelming dining experience.

3 /5 J C: After passing by Urban Eats in Round Rock several times, we were excited to finally give it a try. We made a reservation for a Sunday afternoon and were seated promptly upon arrival, which was a great start. Our server, Jacob, greeted us shortly after we were seated and took our drink order. Once the drinks arrived, we let him know we were ready to place our food order. He mentioned he needed to drop off some drinks and would return—but unfortunately, we waited 10 to 15 minutes before he came back. During that time, we made multiple efforts to get his attention, even as he engaged in a lengthy conversation with another table behind us. Once our order was finally taken and the food arrived, Jacob did not return to check on us. I had to flag him down several times just to get water refills. This level of service was disappointing, especially considering how friendly and attentive the rest of the staff seemed to be. Weve heard good things about customer service at this location, so this experience stood out in contrast. On a positive note, the food was absolutely delicious, and the atmosphere was enjoyable. However, the restroom could use more frequent cleaning and attention. Overall, while the food and ambiance were strong highlights, the service left much to be desired. We may consider returning in the future to see if our experience improves with a different server.