Trail Boss Steak & Grill - Kerrville (TX)

4 /5 Brandon Robinson: This is probably one of the best restaurant options Kerrville has to offer. Its head and shoulders above 5D. The steak had a great sear and flavoring. The rice pilaf was so-so, kind of bland and dry. The Mac and Cheese was great and so was the loaded baked potato. I am disappointed there werent more steak options, you have one page of steaks and three pages of the other food but its supposed to be a steakhouse. I would have loved a prime rib, porterhouse, or even a t-bone. They offer a sirloin, NY strip, a ribeye, and filet mignon. Our waitress was 5 stars all day long. If youre the owner reading this, its the taller lady with the cool centipede tattoo.

1 /5 Lindsay Lagrone: We arrived to celebrate my moms birthday with a total of nine adults and five children. It didn’t feel very crowded. The waitress took our drink orders, and I requested a spoon. She served us drinks, and I asked again for a spoon. Eventually, she brought it. We placed our food orders, and I asked a few times for ketchup, but she never brought it, so my brother had to get up and find some himself. When the food arrived, my sons chicken looked as if it had been cooked in dirty oil. His side dish was macaroni and cheese, but it was served cold. I assume that’s why it only looked like plain pasta without any cheesy sauce. I ordered a chicken breast with two vegetable sides. My chicken was hot and freshly cooked, but my sides were undercooked, bland, and very cold. My husband ordered a steak with a side, and he also said his steak and side were cold. My cousin had pasta with steak, and her dish was so cold that when she tried to lift it, it resembled a large, gelatinous mass. However, she mentioned that her steak itself was okay. I mentioned several times to the waitress that my food was cold, but she never offered to take it back or do anything about it. By that point, I was frustrated but didn’t want to ruin the birthday celebration. Additionally, she didn’t give my mom her complimentary dessert since it was her birthday. When we checked out, she billed us all separately, which was fine, but then she added a 20 percent gratuity to each of us individually—which was unusual, especially since we paid separately. I’ve been to other restaurants where larger parties aren’t even allowed to pay separately, so it would have been helpful to know about the gratuity beforehand. That part felt a bit misleading because she never communicated the policy, and several people who were unaware still tipped her in cash. She ended up receiving a 20% gratuity from five checks which were small numbered families in addition to the cash tips. Overall, this place needs significant improvement in communication, timing of food preparation so that everything is served hot and together and general hospitality. Unfortunately, I will not be dining here again.

4 /5 TC G: This was our first time coming to Trail Boss, weve heard great things about the restaurant and wanted to give it a try for our 20 year anniversary. We went in around 1pm and it wasnt busy so I was thrilled about that. As soon as you walk in, there is a Specials menu and todays looked pretty good but decided to go for a steak. They give you the choice on a table or booth, we went with the booth and was seated immediately. My husband and I both ordered the 8oz Sirloin Steak which comes with a side salad and one side dish- I got the Mac n Cz and hubby got the loaded baked potato. I had requested well done on my steak and he went with medium rare. Unfortunately mine was not well done and couldnt eat more than four bites but the Mac n cz was delicious and loaded with flavor. We will be back to try other items on the menu because the Special today did indeed sound yummy!

3 /5 Barbara Dolan-Wallace: I’ve waited for weeks to eat at this restaurant. It happened last night. The salad seemed to thrown into a bowl and delivered. The calamari appetizer was tasty although I felt it had a heavy breading on it. I was not impressed with the tomato flavored dipping sauce. When our entree arrived on the gigantic plates, I felt much was missing of the PRESENTATION of the dinner. A plate with mashed potatoes and a thin sliver of a ribeye steak . . . The wait staff was attentive and friendly. It’s worth another visit. Maybe next time I’ll order a burger.