Saltgrass Steak House - Lubbock (TX)

5 /5 Mitch Helwig: Exceptional Service and Campfire Flavor! ​We recently visited Saltgrass Steak House for a late lunch on Black Friday, needing a boost of energy before resuming our shopping. From start to finish, the experience was fantastic and truly delivered on the promise of recapturing the flavor of the open campfire. Steaks, chicken, and seafood are chargrilled to perfection, and it’s wonderful knowing their breads, soups, and desserts are all made from scratch daily. ​In addition to the excellent atmosphere, the restaurant features great TVs throughout, making it an ideal spot for catching all the action on game days. ​The highlight of our specific visit was definitely our server, Brittany. She was incredibly friendly, informative, and demonstrated outstanding professionalism. We noticed she was training a new server who was shadowing her, and her patience and kindness were exemplary. It was clear she was fostering a supportive learning environment. ​Beyond her helpfulness, Brittany was meticulously well-groomed and neat. As a fellow woman, I appreciated her professional presentation—her hair, make-up, and nails were all executed on a high, professional level. ​As for the food, our mushroom appetizer was absolutely delicious, and the fresh iced tea was crisp and refreshing. ​Overall, Saltgrass is a great restaurant. It’s obvious they have a strong team that genuinely loves their work environment, and that positive energy translates directly into a fantastic dining experience for the customer. We highly recommend stopping in!

5 /5 Jack Ingram: The smothered bourbon bacon was delicious! The flavor was perfect! I will order this again real soon. This is also a Laundrys location VIP status! If you dont have one of these card or membership ask!!!! Clairewas awesome with service at the Lubbock Saltgrass. She gave a great experience and friendly atmosphere thank you.

5 /5 Amy Stacy: Great atmosphere, our waitress was great. Our food came out in a timely manner and my steak was just how I like it! The only downfall was the long tables by the windows were close to each other it was kind of hard to get in and out.

1 /5 Rachel Ferrell: We placed a pick up order for 5:30pm. This was the ASAP time that self populated at check out. My husband arrived a few minutes early and the hostess went to the back to check. She said they were working on it and that it should be out shortly. 25 minutes later my husband went up to the bartender to add a cup of ranch to the order and he stated that the order should already be out. We live 3 miles (6 minutes) from Saltgrass. When he arrived home the kids meals (hamburger with Mac and cheese and a pizza) and the side of fries weren’t even warm to the touch. The steaks and baked potato were tepid. We ordered medium rare and one of them was blue. The other steak tasted like it had been placed on the grill where the previous item had been burned and it picked up all the burnt residue. I imagine the order was indeed ready shortly after the hostess checked and then it sat there. We assumed by doing pick up at a higher end steakhouse that the quality would reflect such, but we were sorely mistaken. Had the restaurant been busy the wait/miss could have even been understandable, but there were very few patrons (according to my husband) and the quality of the food we received may very well represent why.

5 /5 Donna J: We just got back from an amazing Thanksgiving dinner! It was above and beyond our expectations Our server, Nadia, was the best! Not stressed, efficient, kept our drinks filled and took time to interact with us. The manager, Julio, was very nice and clearly has that restaurant running smoothly. Kudos to the chef and kitchen staff for their cooking and for keeping the kitchen running efficiently under the holiday time! I left my phone at the table, we went in and Julio already had the phone and quickly returned it to me. The food! The salads were excellent especially the strawberry /spinach! We had the option of soup or salad. Oh my gosh the holiday dinner of turkey, mashed potatoes, stuffing, green bean casserole and cranberry were amazing. The turkey was perfectly cooked! Moist, tender and generous slices. They offered food from their regular menu which was quite a surprise as well The people next to us had the prime rib which looked perfect cooked. Pricing was excellent Under $25 for each dinner. The spinach/strawberry salad was extra but the regular dinner salad was included in the meal