3 /5 Tai Paulo: Disappointing Experience – Didn’t Meet Expectations
I had higher expectations based on the online booking process, which felt quite formal and professional. They required a credit card number to secure the reservation and clearly stated there would be a $20 per person charge for cancellations made less than 24 hours in advance. That level of strictness led me to believe we were heading to a place with excellent service and attention to detail. Unfortunately, that was not the case.
From the moment we arrived, we didn’t feel particularly welcomed. One of the most basic things you expect at a restaurant—especially for brunch—is a warm and friendly atmosphere, with staff that make you feel comfortable and cared for. Instead, we had to keep flagging down our server just to place orders or ask for anything. There was very little attentiveness throughout the meal.
As for the food, it was decent. However, the pricing felt off. For example, a very small portion of bacon cost $7, which seemed excessive given both the portion size and the overall experience.
In the end, nothing about the food or the service stood out in a positive way. It was underwhelming, overpriced, and not somewhere I’d return. There are plenty of other spots that offer better service, value, and atmosphere.