1 /5 Kristen Colander: We skipped lunch to make sure we had plenty of room for a big dinner at 4pm. While we were waiting to order we noticed several tablecloths around us being set on fire because staff had set lit candles in the chairs under the tablecloths. When pointing it out to the woman setting the table, she looked at us and rolled her eyes and tried to shove the burned tablecloth under the table.
I ordered a Paloma and was brought a screwdriver and was told they were out of grapefruit juice. Instead of asking me what I wanted instead, they just chose my substitution.
We ordered the caviar service and I was told everything was soy free (serious soy allergy). When it came out, it was obvious it was served with Ruffles potato chips so I asked again about soy. Upon checking a second time with the kitchen they determined it did have soy.
After sitting at the table for 1.5 hours, we finally had to flag down our waitress to order our main course. They brought out our salads and then no less than a minute later our entrees arrived. Without asking us, they sent our food back to the kitchen and brought it back 15 minutes later and all of the entrees were cold. Two of my friends ordered the carbonara and received two totally different inedible pasta. One had meat and spaghetti noodles that were uncooked and hard, the other had peas with fettuccine noodles with a strong taste of flour. When we asked the waitress about it, she said someone else (not at our table) requested those noodles. Neither one could eat the pasta because it was so bad. (See photo)
Another party member ordered the lasagna. The noodles were overcooked so much that the bottom layer was hard and the sides were burned.
On a positive note the ribeye, branzino and short rib were decent. The honey butter with the bread service was delicious.
Overall, this was one of the most disappointing meals we as a whole have ever had. The food and service were both problematic. This is my third time here, and I have wanted to understand the hype, but I just don’t.
