Lotus Seafood - Pearland (TX)

2 /5 Dee-Dee Jennings: Food is good, but don’t order through DoorDash or UberEats. You will not get what you pay for. Spoke with the assistant manager AND manager regarding what I ordered vs what I got. The assistant manager was compassionate while the manager told me that he was glad I enjoyed the Stafford location more so than his location. We spent over $60 for our order delivery and did not get what we paid for. Extra juice was ordered and we got the minimum. I called to inform them to speak with kitchen staff regarding orders but felt that it didn’t matter. The assistant manager was really nice and understanding, while the manager himself could care less if they lose customers.

1 /5 B Richard: I am so angry. Food arrived room temperature. Salad was shredded lettuce used for Hamburgers and it tasted like it was Fish tasted sour. Shrimp fried rice that I paid $8 for was disgustingly nasty. There were tiny bits of egg and fried rice had no taste and not enough sauce or whatever they use to make it. Fried rice portion size was small. I threw all of it in the garbage. And vows this is my last and final order from her. Never Again. Trust me this will be posted on Google. For $34 they just lost a repeat customer. I will say this order was placed and delivered through Door Dash. Door Dash add additional stops for Dasher is probably why food was room temperature. They need to stop stacking orders because it compromises food safety. But Door Dash doesn’t care. Restaurants needs to complain because the ratings impacts there store and not Door Dash.

4 /5 Jeanne Stewart: Food is good but today Jan 2, 2026 I approached the register to make an order and a light complexion black male refused to take my order even after his coworker said to him that he needed to finish assisting. His response was Im going home its almost time to close. He continued to clock out. Thats fine but instead clocking out and leaving he clocked out and hung around laughing about not taking my order. Do better with the type of people you hire.

1 /5 Joshua Garcia: This was my first time trying Lotus Seafood. I’ve seen multiple locations around Houston and finally decided to give one a try. The experience felt disorganized from the start. Ordering was more difficult than it needed to be, and the staff didn’t seem very familiar with the menu. After placing my order, I was told I’d receive a text when it was ready. I did get the text, but when I went up, there was no clear system for pickup. Names were being called out randomly, people were crowded around the counter, and no one seemed sure which orders were actually ready. Food pickup felt chaotic, and when I asked about my order, I was simply told it was coming, with no real clarity. The lack of organization made the whole process awkward and frustrating. The food itself was underwhelming. Seasoning felt light and inconsistent, and the overall flavor just wasn’t there, especially considering the price point. Cleanliness was another concern. Several tables were dirty, and the men’s restroom had no soap, which is unacceptable and raises concerns about food safety. Overall, this first visit didn’t leave a good impression. Between the disorganization, cleanliness issues, and average food, it made for an unappetizing experience. With better options nearby, I wouldn’t return.