The Best 8 MEDICAL SERVICES near Burnet, TX (Part 2)

Judy F Dr Smetanick did a decent skin check and also prescribed effective treatment for a scalp condition. I point out my concerns and what he biopsied was cancer. The biopsies were not excessive as indicated in another review.

Johanna Elmore Dr. Smetanick has been very helpful and removed any questionable moles for my safety. He’s very thorough and kind. He’s the best! Very great bedside manner also. Always. Johanna

Raemi Poitras The staff was WONDERFUL! Once I saw Dr. Matul Patel it went seriously downhill. He was not cordial and never smiled. He didnt seem to care or believe that I am disabled. I was only there for a ADA placard to help me until August, to get home to Oregon as I am really in a bad way currently. I did not ask for any pain meds. He admitted he couldnt read the x-rays so I waited 2 full days for them to be sent out only to be told that Dr. Patel had decided I only had mild arthritis and he wouldnt be helping me. Very frustrating and unprofessional. I am barely walking at this point;

Samantha Leavitt The front staff have no integrity! I had a problem that I went up to the clinic to resolve. The front desk lady, Sally, said it will be waived and my son could get his school physical done. So on the day of the appointment we went in and got everything done. Once we were checking out this other lady, Melissa, popped up completely ignoring me talking to only my son. Even when I was trying to address her. Said he will be billed??? When she finally did acknowledge me she said he is 18 and she cant talk to me. Well he gave her permission to have a conversation with me. She honestly could have handled that so much better. Not once did anyone apologize for any confusion. We were not supposed to be billed bc it was a service they were completing. But instead of talking to me at the very beginning of the appointment about any confusion. She let us go in so they can get their money later. No balance was ever mentioned when checking in. She even admitted that I should have been consulted before the doctor saw us. Then I asked her "you cant talked to me but she had me sign this paperwork stuff"? She also admitted it was another error. I want someone higher up to give me a call bc is this how yall serve the community? They said it was waived then sneak around and bill anyways? This is integrity! This was a service they were doing with the school. They cut the service short at the school after we paid and said come by the clinic to finish. Now we are billed again.

Branden This is a terrible person. Ive been going to him for several years trying to get a hernia fixed and he keeps denying me everything I ask for! Including the signature for my disability. Mr Mulkey came into my doctors appointment completely unprepared and ill informed of The progress of my medical diagnosis. Tried to tell me I had one herniated disc when I have four or five. Also was unaware that I was sitting in his office with a stent in my kidney.! I had been in the ER twice the day after Christmas and rushed to Austin by ambulance for surgery on a kidney stone. (Which is still in there along with the j hook stent) When I stated the truth to Mr Mulkey he got mad and said that he didnt have to put up with this from a patient and kicked me out of the office and told me to leave the doctors appointment. I asked him for a wheelchair and he said I dont care how you get out of here Im going to call the cops. He also said he was going to report me to the medical board for a reprimand for bad conduct. Mr Mulkey obviously did not read my chart before the doctors appointment as he was very ill-prepared and misinformed. His conduct is very unprofessional and has no regards to compassion for his patients. Furthermore I informed Mr Mulkey that he could be being recorded and he said that was illegal and he threatened to throw my witness in jail. This was all in front of customers and staff. I cannot believe a doctor is going to tell me he does not care how I get to my vehicle when I am in there for excruciating pain! I pray that nobody has to go through the pain and suffering that I have been through while on his caseload. ESPECIALLY A CHILD!

Bonnie Wells I was switched to him a few years back when my primary person relocated. He never really took my issues seriously. Long story short...I had neck pain and was finally diagnosed with degenerative disc disease with stenosis when another medical professional had proper tests done. I had covid with on going symptoms. Again he didnt persue the cause of these issues until I finally ASKED him to at least do a chest xray. I couldnt breathe. So he FINALLY orders a chest xray and EKG. It was congestive heart failure! I will always feel that if he had been more aggressive with follow up care I might not have the serious heart damage that I do.

Kenzi Howard Spent about 30 minutes on hold trying to get an appointment with someone here in Burnet. Turns out I was on hold with someone in Austin (explains why it took so long), and there are no longer any OBs that go to the Burnet office. Just a forewarning, save yourself 30 minutes