Jameson Frey I was driving into Round Rock from Houston when my cars check engine light came on. My car lost full power and was having issues! After calling AAA, and being referred to Austins Automotive Specialists, I limped in. Once there, I spoke with Terrence, letting him know my situation. Terrence was more than helpful, he was honest and knowledgeable. In less than an hour after dropping off my car, they had it diagnosed and communicated with me about our next course of action. Luckily everything was quickly and easily fixed! And I was able to continue my trip. Terrence was amazing and the overall quality of work I received was awesome. The cost of everything was reasonable and didnt break the bank. I definitely recommend this Auto Shop!
5 /5
Jason Crouch Honestly, if I could give them 10 stars, I would.
These guys have helped with several of our vehicles and they are meticulously honest and helpful, but one recent experience is unlike anything I have ever seen when it comes to vehicle maintenance: While working on something relatively big, they discovered that I had a cracked engine block, which was initially discouraging. However, Emery (manager) found a replacement block at a halfway reasonable cost (still relatively expensive, but a fraction of dealership price). I agreed to the quote, and they installed the new engine, but it had issues. This happened several more times, and they ended up fully installing at least FOUR separate engines, because Emery was committed to making it right. It took several months, but I did get my vehicle back with an engine with only 132,000 miles on it (my car has over 350,000 total) and THE QUOTE NEVER CHANGED. Emery honored the original quoted price, which is astounding. I am planning to take all four of our vehicles only to this location from now on.
Yesterday, I needed two inspections for other cars, and a regular maintenance on one of them, and they knocked it out in less than 45 minutes despite the fact that I had no appointment.
Emery and Terrence are both impressive men of integrity. You are in good hands with this team.
5 /5
Brendon Roosken Had a great experience at this shop and Emery was very helpful. Came in with a punctured gas tank from debris on my F150 and they were able to get it replaced in a couple hours plus an oil change and much needed rear breaks. Treated fairly and good price compared to other options. Definitely coming back for my regular maintenance.
5 /5