Rachel Martinez Was super nervous taking my husbands truck in as we just moved here and werent sure where to go but Erik and the team at Precision have been great. Great prices, very communicative, and when our truck decided to quit again just 2 days after getting it back, they got it over to the shop again for us. Having to go to the mechanic is never an exciting experience this company is super trustworthy!
5 /5
Jennifer Madison We were 4 hours into a 13 hour road trip and broke down in Paris, TX, a quarter mile from Precision. They were so kind and friendly, called a tow truck for us (who didn’t even charge us, bless him!) and got our car fixed and had us safely on the road as quickly as possible. They triple checked the car and test drove it repeatedly until they were sure it was just right, let us bring our dogs in to wait, and treated us with such kindness. These weary travelers will always be grateful for Precision, and can’t rave enough about the service they provided.
Edit: Our van is driving better than it has in months, and we arrived safe and sound at our destination. Thanks again, Precision! You saved our vacation!
5 /5
demia ashley I was traveling with my toddler from MS to CA and suddenly my car completely cut off a little bit past Paris. I was very afraid, we were on the side of a busy road with many 18 wheelers and heavy rain. A nice couple pulled over and helped us troubleshoot as much as they could but when we couldn’t get it to work, they contacted a tow truck and helped us get to Precision Automotive and Transmission and they were amazing. Mrs. Susan made sure my baby and I were transported to our hotel room for the night while my car was being fixed and she also picked us up the next morning and took us back to the shop. Everyone made us feel safe and assured everything was going to be taken care of! This situation has been almost a month ago and my car is better than ever. I was very afraid, traveling thousands of miles across the country with just me and my toddler with the fear of something going wrong, but in the midst, this shop and everyone there made our experience safe and great. They took care of us and I am more than grateful! I highly recommend their services to anyone in the area and outside! They are great people with great customer service and great business!
5 /5