5 /5 Rachel Gallagher: I recently purchased a necklace for my daughter to commemorate a special upcoming event, and we had the absolute best experience with Jennifer! She was incredibly patient as my daughter tried on numerous pieces, offering thoughtful, objective feedback and sharing detailed knowledge about each item.
Jennifer’s kindness and reassurance throughout the process made a big difference—especially as we were nearing closing time and feeling pressure to decide. She let us know there was no rush and reminded my daughter she could exchange the piece if needed, which gave her the confidence to move forward.
In the end, Jennifer gently guided her to the perfect necklace, and my daughter is over the moon with her beautiful new piece. I told Jennifer how much we appreciated her genuine care and exceptional service—she truly turned a shopping trip into a memorable, joyful experience we’ll always treasure!