Life Time - Katy (TX)

5 /5 Simon Sesay: Kristen was absolutely wonderful at the front desk. She greeted me with a warm smile the moment I walked in and was incredibly patient throughout the entire process. No matter how many questions I had, she took the time to explain everything clearly and kindly. Her professionalism, calm demeanor, and genuine friendliness made the whole experience so much easier and more enjoyable. Kristen is truly an asset to the team!

1 /5 Joe: This gym is filthy. Don’t WASTE your money thinking this would be an “upscale” experience.

4 /5 Roxanna Plazas: I have been coming to this location for about 7 months. I overall like this place. I have met wonderful people but the management team can definitely do better. The Women sign is still missing the M and it’s been months. The restrooms are clean in the morning but if you workout at night the upstairs woman’s bathroom has toilet paper and paper towels laying on the floor. And machines take a long time to get fixed. I am glad the sauna got revamped and now everyone needs to remove their shoes before entering. I can say I have always been greeted when walking in and everyone has been very friendly.

5 /5 Vicky W: Outdoor pool is my favorite! they have underwater robot cleaner that cleans the bottom and I often see their staff cleaning the fallen leaves which I love about autumn, but not in the water. Equipments are new and up to date. Towels are sometimes folded into elephants and pup, little touch like that often makes my day. However, yoga rooms can use some air circulation before and after the previous class. Anytime I step in the women’s shower and locker room is always organized & clean, the cleaning lady is awesome! Probably the reason why I enjoy this location than Sugar land, never too overly crowded. InBody machine has a printer so you can be old fashioned and keep a paper copy to compare your rates! Oh and did I mention, their açaí bowl, is amazing! Perfect snack or a meal after training.

5 /5 Amir Abusaif: Mrs. Kristin at Lifetime Concierge is incredible. She helped my guests check in with zero stress and handled everything quickly and professionally. She was super helpful the entire time and did it all with a genuinely happy, positive attitude. You can tell she loves her job and cares about making people feel welcomed. Her energy, kindness, and willingness to go above and beyond made the whole experience smooth and easy. Lifetime is lucky to have her — she’s the kind of person who makes you want to come back. Highly recommend!