Keywords: establishment,finance,jewelry_store,point_of_interest,store

KAY Outlet - Texas City (TX)

Address: 🏡 5885 Gulf Fwy Ste. 347, Texas City, TX 77591
Phone : +1 (281) 337-1929

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJV-LfvHF-P4YROArLiaA0KZo

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  • Jared Vault - Texas City
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    David Garza: Mr. Bradley Turner (asst. gen. mngr.) assisted me in turning a disastrous issue with my fiancé s wedding ring and helped turn it around into a very momentous event. Unfortunately initial communication (no fault of his) with sales person went bad. Ring was not ready as promised for my retirement ceremony. Mr. Bradley spoke with me on the phone and not only offered his sincere apologies but offered several options and asked me to come in. I went in and explained I had another chance to propose at my retirement party with close friends and family. He showed me the engagement ring and it exceeded my expectations. Ive been a customer for almost 20 years and I will continue to be a loyal customer in large part to this young mans professionalism and courteous manner. He made two cops day. And yes my fiancé and I are both police officers. On behalf of familia Garza...muchisimas gracias!
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    Bertha Acosta: I have been living in Georgetown Texas for about 5 years and discovered this diamond in the rough. Excellent quality, service and pricing. Thank you kindly for resizing my weddings rings and bringing them back to life!! Simply gorgeous workmanship.
    Ijaz Jewelers - Corpus Christi
    Adrianna Bravo: I am re-posting my review, after placing an order on 2/11/2025 via Instagram, I received an empty box upon receiving my order. I kept calling and getting a runaround it took me a month to finally be able to speak with Wally and helped me submit a claim on 3/13/2025 with the agreement that I would remove my negative review - which I did. He told me he would get back to me with an update - he never did. I messaged him on 6/17/25 and 7/18/25 asking for an update with no reply. Please do not trust these people with online or Instagram orders they seem to just want to scam you once they have your money they do not help you if you have any issues.
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    Melanie Bennett: I enjoyed my experience here, they were very helpful and also helped us to find other jewelry that we will be back to get. They had great customer service and were knowledgeable of the products.
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    Siva Kumar: Good place to shop with great customer service! Ranjitha was awesome and helped us find exactly what we were looking for.
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    Ernesto Cervantez: To whom it may concerned I’m writing to share a disappointing experience I had while picking up a bracelet I had purchased at your store. When I arrived, I was assisted by a staff member named Melanie, whose demeanor made me feel unwelcome and uncomfortable. She commented, “Next time you can go to the other section to pick up,” and rolled her eyes, which felt dismissive. When I mentioned I was told to pick up the bracelet around 5 p.m., she replied, “That can’t be — we have bracelets ready around 4 or 6,” then walked off to look for the item. The tone and attitude made me feel like I was an inconvenience rather than a valued customer. I understand everyone has off days, but when customers are spending $100 or more, we expect at least a basic level of courtesy and professionalism. I left the store feeling uneasy about my purchase — not because of the product, but because of how I was treated. I hope this feedback is taken constructively. I’m sharing this in the hope that other customers will have a more positive experience in the future. Please speak with Melanie about maintaining a respectful and welcoming attitude with customers. Thank you for your time, Ernesto
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    K Boone: If you’re looking for a jewelry store, let me introduce you to a true hidden gem—Dave’s in Granbury. Now, I’ll admit, I haven’t spent a lot of time in jewelry stores over the years, but when I do, I expect great service, knowledgeable staff, and a welcoming atmosphere. And Dave’s delivers all that and then some! Granbury isn’t exactly overflowing with jewelry stores, which is why I feel incredibly lucky to have found one as exceptional as Dave’s. From the moment I walked in, I was treated with kindness, expertise, and the kind of customer service that makes everything sparkle just a little bit brighter. I even watched Dave interact with other customers, and it’s clear—this guy loves what he does, and it shows. So, a huge thank you to Dave and his team! I guess I’ll just have to find another excuse to buy more jewelry—if only to experience that top-notch service and friendly smile again. Highly recommend checking them out!
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