Keywords: establishment,jewelry_store,point_of_interest,store

James Avery Artisan Jewelry - Lubbock (TX)

Address: 🏡 8201 Quaker Ave Unit 132, Lubbock, TX 79424

Phone : +1 (806) 783-0007

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJlzdO4W5y_oYRGOnInNOWcMo

Where is James Avery Artisan Jewelry 🏡?
8201 Quaker Ave Unit 132, Lubbock, TX 79424
What is the phone number James Avery Artisan Jewelry 📱?
(806) 783-0007
What Clients Are Saying about James Avery Artisan Jewelry (on GG)

5 /5 Leah O: My family and I have been purchasing from this location for several years. I have charm bracelets, earrings and necklaces from J.A. Love how the charms represent a special time or memory in my life. Makes great birthday, Christmas or Mothers Day gifts! The staff is always polite, helpful, and do a great job polishing my jewelry which is FREE! They have recently remodeled and I love the new look. Its also awesome that James Avery is a Texas based company.

5 /5 Darrin Campbell: My wife and granddaughters are huge fans, they have always taken very good care of us. Huge shout out to the staff at the Kings gate shopping center. My wife was just there recently, and they went above and beyond taking care of an issue with one of her favorite rings.

5 /5 jocelynn le: Amazing staff! My mom is a little older and was having trouble finding what she wanted, but Micheal was super helpful and patient with her.

1 /5 Mishael: Not one to really leave reviews but I was getting checked out by Mandy and she had such a nasty attitude. I told her how I wanted my charms on my bracelet and proceeded to move them around in different places so I told her they were wrong and showed her again how i wanted them and she let out a dramatic sigh like I was the issue. Will not be going back to her.

1 /5 nicole: This store clearly needs help. No one to greet you, long lines. We’re told once the line was at one register only to be told that it was at another one! I finally gave up and left. If there is a specific spot people need to stand at then they clearly need a sign or rope or attendance to make sure that happens. Worst James Avery experience.
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJlzdO4W5y_oYRGOnInNOWcMo

Others Near Lubbock,TX

Kailee Anez: If I could give this 0 stars I would. April 16th my mom and I went in store to get a bracelet for my 3yr old daughter. First time going in, it was lovely service, didnt have any issues. A few weeks later (June 7th), my daughters bracelet fell off or broke off. Mind you, she was not doing anything rough wise for it to fall off. June 17th, we went in store to get it fixed but we were told it was going to be $5 to get it fixed. We paid the $5 in hoping it would not brake off again and got it put back on my daughter. While we were there we wanted to get my soon to be 1yr old son a bracelet with his name engraved on a name plate. They told us it was going to be a couple days for the engraving and they would call when its ready to be picked up. A couple days passed by and never received a call or any form of communication what so ever. On June 27th, my mom and I went in to check on the progress of the bracelet, and to our surprise, it was in the corner of the desk where you couldnt see it, left untouched. Very disappointed on our end as we waited 2 weeks for it and not once did they call to tell us anything about the bracelet possibly being later than said to have it engraved. All kinds of excuses were being made as to why it hadnt been engraved yet. The lady that was there "helping" us had a very ugly attitude and was being rude to my mom. She seemed like she wasnt willing to help us at all. She told us it was going to be an additional 2 days for the name plate to be engraved because shes not the one who does the engraving. While we were there, we were set on not paying ANOTHER $5 to get my daughters bracelet fixed as we had just gotten it fixed 10 days earlier (June 17th). The lady took a look at the bracelet before putting it on my daughter and basically put the blame on her as to why it broke. She then said to my mom, "if it was us, it wouldnt have broken where it had came off." She told my mom "this time Ill do it for free, but have her be care next time." Next day, June 28th, my husband and I went in to the store to get my sons bracelet put on as they promised it would get done since it was a birthday gift and we live out of town and for having to wait so long for it to be done. What was disappointing, the same lady that was so rude to my mom the day before, is the one who ended up doing to engraving in front of us after all. Even though she told my mom and I she doesnt do the engraving. So instead of making us come back the next day for it to be done, it couldve been done the day before with time left to spare before closing time (we went in at 4:30). 2 days later on June 29th, my daughter bracelet broke yet again. That makes it 3 times it had came off. Each time the bracelet was done very poorly or the material is very fragile. Again, each time my daughters bracelet broke, she was not doing anything for it to be her fault. And last but not least, today July 3rd, my sons bracelet broke. When it came off, he as well, was not doing anything deliberately for it to brake. His bracelet too was done very poorly. Overall our experience there was bad and we never be getting a "permanent" bracelet here ever again.

Kendra Scott Lubbock - Lubbock

Tom Hernandez: Wife came in for her birthday present and was helped right away. Great service and selection. She is very happy with her gift.

Pandora Jewelry - Lubbock

Monica Cantu: Shopped with pandora for years, and have always had a great experience! Love their products, especially the charms! 5 star service from 5 star women! Love Pandora ❤️

Lovisa - Lubbock

Callie: Got my ears pierced and was super nervous but worker was calm and professional. During my appointment there was so many distractions and the store was very busy but she still handled everything well and did an amazing job!!

Aleman Treasures - Lubbock

Luzestrella Serrano: Its a small business the owners are very kind and I had gotten a few pieces from here before getting my custom piece and all my pieces are very much lived they have the best prices in town for silver. They have great options for gifts and things you may wanna get yourself and they have pieces for all occasions. 10/10 would recommend to anyone in the market for jewelry. Photos below are of my custom ring.

Haute Hause - Lubbock

Dee Thompson: Kayleigh was amazing. She helped me decide on what to get and made it look even better than my expectations. She talks you through the whole process, has good selection for crystals/gems, and the whole booking/installation process was very organized. I literally cannot wait to come back, if you’re in Lubbock you NEED to pay her a visit.

Cash For Gold Jewelers - Lubbock

Bobbie Charlton-Estes: Ratna is very knowledgeable when it comes to jewelry. Very nice to deal with. I’ve sold gold and I’ve also bought jewelry from her.