2 /5 Jacob Buse: It’s been something of a tradition for years now that I buy my wife something nice from James Avery to commemorate her accomplishments and our milestones together. She loves the products. Still, I get pretty tired of the smug, condescending, and unhelpful staff that work this location. Something as simple as getting a charm attached to a bracelet is almost always met with eye rolls and reluctant assistance. We don’t put people out and hardly ever ask for help, and yet we’re routinely treated as an inconvenience by the staff. I’ve worked retail and can sympathize to a degree, but the disrespect is truly unwarranted. Don’t want to be there? Then don’t be there. Why choose to work a job and act miserable for hours on end?
