Helzberg Diamonds - Fort Worth (TX)

5 /5 preston Hill: I really liked this place we just came in to look, but the staff blew us away with the service we had to get something! Clark and Jennifer worked in tandem to get me the piece I wanted. Clark was definitely the expert informing me about the difference in solid and plated and honestly answering my questions while Jennifer happily walked us around letting me try on as many pieces as I wanted! A breath of fresh air at the outlets the nicest people I met all day!!!! We’ll be back because I love my bracelet! Also men don’t be afraid to look they have quite a selection chunky clearance sec too!

1 /5 C Lee: I have had so many issues with this store. I dropped my necklace off for repair two months ago. Received a call that they couldnt fix my necklace and that I would be getting a replacement. I received two misleading texts saying it was ready. Drove 45 minutes to the store only to find out the pickup text was invalid. I then received a call this past weekend saying that my necklace was ready for pickup. Only to be called back and told that the call was a mistake. They finally decided to overnight a necklace to me that is in worse shape then the one I sent in for repair. This necklace is twisted and doesnt look new at all. This has been the worse experience I have ever had with Helzberg. As soon as this situation is fixed if it can be I will never bring my business to this store. A nightmare

5 /5 Megan Zollinger: Melissa and Alice were so helpful! We were able to pick out a beautiful custom piece for my future daughter in law. My son is in the military and they were extremely supportive and accommodating in this process. I couldn’t have asked for a better experience!

5 /5 Jen: Finding the perfect engagement ring was made possible by Jennifer & Melissa. Jennifer was very friendly, informative, and patient with us. Her efficient work made us very comfortable. Melissa helped make it all a seamless transaction. Overall very pleased with this spot.