Simmons Bank - Seguin Kimberly Gandy: Horrible customer service!!! Worst service of all comes from the Bank Manager herself, Delana Coyle. With such short lobby hours, it closes at 3:30pm, I had to make my service request via drive thru window. But instead being understanding and helpful she spent 14min telling me that should could not make any exceptions because it would hold the line for other customers. In that 14 min not one car pulled into the drive thru and they weren’t helping anyone in the lobby because it was closed.
