5 /5 Emmanuel Hernandez: Toms service is truly exceptional, and I cannot express enough gratitude for his genuine and honest approach. After purchasing my first Rolex from him a few years ago, I had no hesitation in returning to his shop for another Rolex.
What sets Tom apart is his unwavering honesty and personal care for each customer. He patiently answered every question I had about my Rolex and even provided valuable insights into diamonds. Throughout our interactions, I never felt rushed, pressured, or judged – a rarity in todays world. Tom, I am deeply appreciative of your outstanding customer service and genuine willingness to help. Your commitment to excellence is truly commendable, and I look forward to seeking your expertise again in the coming years.
Thank you
Emmanuel