Keywords: insurance_agency,point_of_interest,establishment

Bednarz Insurance Agency - Lubbock (TX)

Address: 🏡 5717 66th St #110, Lubbock, TX 79424

Phone : +1 (806) 748-5619

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJfyPkbgFz_oYRRCmGNqQGxm0

Where is Bednarz Insurance Agency 🏡?
5717 66th St #110, Lubbock, TX 79424
What is the phone number Bednarz Insurance Agency 📱?
(806) 748-5619
What Clients Are Saying about Bednarz Insurance Agency (on GG)

5 /5 Adriana: Cameron was extremely knowledgeable, kind, and professional. He answered all of our questions, and has made himself available to answer any further questions we might have. He also has kept us updated throughout the process of changing insurances. We are lucky to have found a great family owned business in town such as them.

5 /5 Cole Agnew: Great family owned company, always available to answer questions and get you the converge to best suit your needs.

5 /5 taylor tomlinson: Cameron was super helpful and gave me all the information I needed to know!

5 /5 Korena Quattlebaum: The best people around!!

5 /5 Marie Aguirre: Great !
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJfyPkbgFz_oYRRCmGNqQGxm0

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Tiffany Lopez: I’m not one to write reviews but I had to share the bad experience I had with Nathan at this office. He was not professional and chose to argue with the customer and stated that he knows better than 2 professional roofers, because he does insurance for a living, he stated our roof on our home is in bad shape I had 2 different local reputable roofing companies come out and tell me that our roof was in good shape and if anything needed to be done it was minor repairs. Nathan said our whole roof needed to be replaced and it (looked more like 8 years old) in order to be approved through Texas bureau. The roofing companies said it was no more than 2-4 years old at max, but the way he handled himself was to argue instead of understanding from the customer side of things. What happened to customer satisfaction being important, not sure.

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Allen Evens: Im so glad I called . I was lost and overwhelmed. They help me navigate market place for health insurance. Got my health insurance under the cost I was expecting . So thankful to have Truett behind me with my insurance needs.

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Cory Wilson: 1) I’ve been with them since I first got my license at 16 (I’m 29 now) and have only ever gotten them to answer the phone like 3 times. If you leave a message, don’t expect a call back. It’s quicker to drive from wherever you live to their office if you have a question. 2) if you want an insurance provider that will increase your monthly payment every 6 months, this place is for you. 3) if you have a question about your coverage, the initial default answer will be “did you not check your mail? Because we’ve sent that information to you already.” Conclusion: I don’t recommend working with them.

Tim Sherwood: Allstate Insurance - Waco

Andrea Nunn: Theyre completely incompetent. Theyre screw-ups. They cant do anything right. Every time I go to this location their computer system is always either down or not working for some reason. You go in and ask for something real simple , like for them to print a copy of your policy , make a payment on your account or look up some information about your policy . The agent clicks buttons on the keyboard for 15 minutes, and then finally says the system isnt working and they cant perform the transaction or answer the question or do anything else you ask them to do. The agent was Jessica and she was a little witch. First, she told me me that I could not view my own information about my own policy on her computer because of confidentiality. Its my information. Why am I not allowed to view my own information? What exactly is on the screen that they dont want you to see?Then she got smart with me and told not to come in, that I needed to call on the phone when I tried to get her to answer a real simple question that I had about my coverage. Of course she couldnt answer the question because the system wasnt working. Then I asked them to print a copy of my policy. You would think this would be a simple request and something that they can do right? NO. They informed me that their printer wasnt working after 15 minutes of clicking on the computer keyboard. This isnt the first time this has happened. This is the same experience I have every time I deal with these people. If its broken, fix it. Allstate needs to fix their broken system. In the meantime, I will no longer be their customer. Im taking my business to someone who is transparent and can actually do their job.

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