Shirtzz.com T-Shirt Shop #3 - Killeen (TX)

5 /5 Princess Enriquez: Great shop! Ive been going here for years and they always get it right! Best customer service! Ive made so many of my designs come to life through this shop.

5 /5 Holly Hiebert: I am beyond satisfied with my purchase. I ordered custom screen printed uniform shirts and they came out AMAZING. I had previously ordered from two different main stream online screen printing companies and after long waits was disappointed, so I tried something local (which I should have done in the first place). I first tried the online site and had quite the struggle as a less than tech savvy person. Shortly after, I went in person and sat down with the owner and worked on a design and she improved what I came in with. I ordered some of their shirts to screen print on (with a very large color selection) and was also able to bring in my picky mans preferred shirts for them to print on. I received texts double checking work prior to printing and my shirts were ready on the early end of the eta range. The owner was extremely professional, helpful and the final product is above my expectations. I highly encourage anyone to use Shirtzz for any screen printing needs. As our small business grows, we will continue to use this company for all uniform purchases.

5 /5 Katie Hauser: They were so great to work with! I was on a short timeline of two weeks. They were able to print 75 shirts with time to spare. Very pleased with the finished product.

1 /5 MyLee Joseph: From personal experience, I have found that this shop to lack true professionalism as an entirety & refuses to take full accountability for their wrongdoing. As a customer from a large order that was purchased, the owner wasn’t friendly or understanding when they couldn’t accommodate what we had all agreed on in our design. Whether you feel that the emphasis on the font was important to you or not, people do have their preferences. When it was time to proofread the shirts, the font that had been chosen was incorrect. Point. Blank. Period. It ultimately came down to the fact that we had to settle with what was offered after being mislead that the font we had been shown, in store, was good for printing. When in fact it wasn’t. Where is the customer wrong in this instance? I feel that this owner will never learn from his mistakes when it comes to being wrong in a matter as such. The fact that each poor review given at this shop, the owner felt the need to find some way that the customer was wrong for such & such, when in reality he is the true problem that lies within this business and can’t seem to take accountability for being unreliable. It’s truly sad. We would appreciate your work more if you didn’t try to get pity when you’re clearly at fault. & throwing the “you can kindly have a refund of ‘said amount’ “ is quite low & completely unprofessional to say the least. It is uncalled for to be going back & forth with a customer you simply couldn’t meet their needs or didn’t try to find something that would, in a professional manner. Why you want to point fingers & say one needs to look inward, perhaps you should take that advice & look in the mirror.

1 /5 Alicia Hanskett: I am the person who coordinated the order for Jose to take care of. The owner fails to take any accountability for his unprofessionalism, but puts blame on every customer that has had a bad experience at his shop. Just read through the negative reviews and you will understand what I’m talking about. Nothing is his fault, it’s always the customer that’s in the wrong. DO NOT go into this place with a clear, concise, specific plan because he’ll tell you that you’re focusing on something that doesn’t matter when he can’t accommodate, even after telling you he can. Never offer a service you KNOW you cannot provide. That’s just basic common sense. The owner failed to provide what was agreed upon, then threatened to cancel the order when questioned about it. His reviews make him sound like the school yard bully who never grew up. I want to live in this owners world where nothing I do wrong is ever my fault. Apologies, not gaslighting, go a long way. Do better, be better.