1 /5 MyLee Joseph: From personal experience, I have found that this shop to lack true professionalism as an entirety & refuses to take full accountability for their wrongdoing. As a customer from a large order that was purchased, the owner wasnāt friendly or understanding when they couldnāt accommodate what we had all agreed on in our design. Whether you feel that the emphasis on the font was important to you or not, people do have their preferences. When it was time to proofread the shirts, the font that had been chosen was incorrect.
Point. Blank. Period.
It ultimately came down to the fact that we had to settle with what was offered after being mislead that the font we had been shown, in store, was good for printing. When in fact it wasnāt. Where is the customer wrong in this instance? I feel that this owner will never learn from his mistakes when it comes to being wrong in a matter as such. The fact that each poor review given at this shop, the owner felt the need to find some way that the customer was wrong for such & such, when in reality he is the true problem that lies within this business and canāt seem to take accountability for being unreliable. Itās truly sad. We would appreciate your work more if you didnāt try to get pity when youāre clearly at fault. & throwing the āyou can kindly have a refund of āsaid amountā ā is quite low & completely unprofessional to say the least. It is uncalled for to be going back & forth with a customer you simply couldnāt meet their needs or didnāt try to find something that would, in a professional manner. Why you want to point fingers & say one needs to look inward, perhaps you should take that advice & look in the mirror.