3 /5 The GZone!: The GZones Review of Cavenders Boot City on 3110 E Central Texas Expy, Killeen, TX 76543:
On a recent trip to Austin, I decided to drive down to Killeen (my 2nd visit) to see a close friend. While there, we stopped by Cavenders Boot City, as I was on the hunt for another pair of exotic boots to add to my collection. I already own a pair of Crocodile and Ostrich boots by Tecovas, but this time, I had my eye on something unique—Pirarucu, an exotic fish skin from the Amazon.
Let me say, for this GZone Review that my experience at Cavenders could have easily been a one-star one, as Cavenders isnt the most welcoming or helpful when you walk in and as a customer you are on your own at this location.
However, it was elevated to a memorable visit thanks to Tanner, a Texas Tech graduate and proud Red Raiders representative. Tanner’s excellent customer service and genuine enthusiasm turned what might have been a disappointing trip into a positive experience. His knowledge of the boots and friendly demeanor made me really want to find a pair that suited my taste.
Unfortunately, I didn’t end up purchasing boots because the majority of the styles were knob-toe (must be a Texas thing) and others that were available didn’t quite match what I was looking for. Still, thanks to Tanner, I left with a great impression of this location. I’ll definitely keep Cavenders in mind for future boot-shopping adventures.
**Tanner, keep up the excellent customer service!
Respectfully, G
*my personal experience