Ross Dress for Less - Bryan (TX)

2 /5 Ms. Caramel Sky: I decided to shop at the Ross on Villa Maria. I found a few great deals. There was only one cashier working on a Saturday. I patiently waited for the nice male cashier who was working hard and assisting a family at checkout. I noticed two young ladies standing behind the counter chit chatting and giggling. One of the young ladies was squatting down behind the counter hiding. I stood in line for quite some time. Once the checkout line began to grow longer she finally decided to stand up and offer assistance. I placed my items on the counter. Then the young lady had the audacity to ask "Would you mind removing all of the hangers because it would make things go faster?" This is the same young lady that hid behind the counter and waited until the line became long to assist me. I kindly let her know that I am in no hurry. I noticed none of the other customers were asked to work while they were at check out. Management please discuss proper customer service skills with your employees.

3 /5 Rebekah Tiemens: Prices were a little high and selection was not great. Of the couple shirts we did find, one had a big marker streak across the back. But the employees were nice and efficient, and they accepted returns without any issue.

3 /5 R.E.: Over all store is really nice and put together. My issues were Only One register open and the line just kept getting longer. Also had to use the restroom and they were locked! Had to walk all the way up to the front and they still took a while because they had a line of people. Every other store has restrooms open.

5 /5 Kyra Richardson: The racks are well organized and never overfilled. The entire store is clean and easy to shop through. The employees are always very nice and talkative!