Ross Dress for Less - Richmond (TX)

1 /5 Anup The Foodie: So we were shopping there and my son wanted to go to the restroom, the Asian looking lady that worked there did not let my son use the restroom. She said "No Restrooms" and that was strange, I have never had such experience while shopping at Ross before

5 /5 Robi Mohamed: This is one of the best Ross Ive been to. Great selection, very clean and organized, and always in order.

1 /5 Kenia Martinez: While in the store, someone stole my daughter’s purse. We asked the manager, Liliana, if she could check the cameras because she has personal-sensitive information. She basically said no. The cashier double scanned a few items and I noted before leaving so we went back. They immediately went to check the cameras for that. Its interesting how they couldnt do it just a few mins before leaving with the purse but they can with the double scan. What poor management! These things happen. Double scan, it unfortunately happens often, that is why I always check. The way the manager handled it, wow. Very poor customer service. We didnt go to look around, just dropped over $500 in just that 1 visit.

1 /5 David Palmer: Empty looking store. I have more clothes in my closet. Employees not friendly. The moment we walked in the store they all disappeared. Not going back to this Ross. They dont value me as a customer.