1 /5 ruby Hernandez: Your buying standards appear inconsistent and arbitrary. Your recent Facebook post stated you were in high demand for shoes and purses, so I brought in a bag primarily consisting of shoes and several purses, including a couple brand-name bags. Those were exactly the items that were overlooked and declined with little to no explanation, despite being clean and in good condition.
Meanwhile, I regularly see items on the sales floor — particularly shoes — that are visibly worn and sometimes dirty. This makes the process feel subjective rather than based on clear criteria. Sellers shouldn’t have to guess what will be accepted or waste time bringing in quality items that are passed on. If the standards differ from what is actually being stocked, they need to be clearly communicated and applied consistently.