Kohls - Richmond (TX)

5 /5 waed ayoub: I really love the way Kohl’s does online ordering with in-store pickup. The process is fast, smooth, and super easy. It’s honestly way better than going to the cashier and waiting in long lines. I just order online, walk in, grab my items, and go. So convenient, especially when I’m in a hurry. Definitely my favorite way to shop at Kohl’s!

3 /5 Monica B: Lafies Bathroom needed attention. Sizes available were not representative of the population average for the area. Wait time was reasonable and fitting rooms were clean. Please consider choosing music in English.

1 /5 Saha Biswas: HORRIBLE customer service. Visited 10/24/25 evening to return Amazon purchase. The girl in the counter was chatting with another customer for long time. She saw that the customers waiting in line, still she continuing to chat , which college she went, web site on phone etc. I requested once if she can do a bit faster, she told me she is already working with customer. A 5 minute return took almost 20 minutes. I got so frustrated when I came out of Kohls.

5 /5 S.Marie Espinoza: Been here a few times. I usually do not shop at Kohls. Not my go to. But Im glad I did. I found a few clothing articles. The cashier that attended me was very nice. The store is very clean. They have couple of good clearance racks. Overall I do recommend.

4 /5 Rakhshinda Zaidy: Been going there for long time and nice store.