Hollister Co. - Lubbock (TX)

1 /5 Josephine Shih (Josie): They didnt refund my stuff back. The second banking statement didnt show up on my banking account at all.

1 /5 Big Sister Little Brother: Walked in , no hello , no customer service , None of them I seen 5 workers Been in customer service for 14 years ,

4 /5 Deanna Gonzalez: Found some pants that I liked only one young guy asked if I needed a dressing room and everyone else was just standing behind the counter talking and when I went to pay had to wait about 10 minutes just to pay when all of them were just standing behind the counter talking still then this other boy took another customer before me that wasnt in line he got to pay before me which at that point I almost walked out but I really needed my pants so I just waited to pay. I really like your clothes but your customer service needs help.

5 /5 Matt Cedillo: We came her looking for my daughter new Jeans. Sarah was super helpful. She was training another associate and still made time to help my daughter. End result we walked out with 4 pairs and a very happy 11yr old

1 /5 jennifer payne: Ive been in this store a couple of times and Ive never had a good experience. No one talks to me or sees if I need help, which I needed help today but didnt receive it. The employees are nowhere to be seen although I could hear them near the registers. Although theres a job to be done, it shouldnt be put before customer service.