HealthPoint - Centerville - Centerville (TX)

1 /5 Rose: Im so frustrated. I have an appointment for today, but because Im on antibiotics for streptococcus Im try to confirm my cancellation, Ive spent 30 minutes trying to reach someone in the office. Its always difficult to speak with someone. They need more help at the desk. The poor lady there is trying to handle calls and check people in. I need a way to communicate either with voicemail or leaving a message.

1 /5 Amanda Kappel: Dont bother calling, they dont answer the phones. Ever. Dont bother with their call back option either, a machine calls you and no one ever answers you. If you need an appointment you have to drive all the way there to ask for one. Super weird why they have a receptionist because she will literally NEVER answer the phone for you. EVER. And NEVER EVER call you back. Ridiculous. Why even have a phone number? Just as bad as MHMR in Centerville, they dont answer phones or call back either. If you need help, go to Bryan, they actually have to work in that city. No one here does their job.

2 /5 Randy Starks: First impression. Not a friendly front desk person. She was talking with other staff when I walked in. No friendly greeting just “ your name?” An immediate red flag. 2nd impression. The technician taking vitals and recording history was friendly. 3rd impression. PA was adequate but was not impressed with treatment plan. Will visit another Clinic

1 /5 Alvin Kmiec: Been on hold and call back for over hour. Centerville isnt a big city with thousands of people to get in here. I was willing to give this clinic a try but after reading some of the reviews and what I have experienced I think I will call Madisonville clinic office.

4 /5 D Carsten: Every time I have been here, it is clean. The staff on my visits have been kind, polite and efficient. There isnt a doctor, but the PA, Shirley Baker, seems knowledgeable and considerate. I like the fact that they have a lab and the technician is great. Great place to go for shots, check-ups, and referrals.