1 /5 G: Very disappointing. I purchased 2 items and asked if I could return it if it didnt work. The answer was "yes". I returned one today. At that time, I was told that their policy was "exchange only". The clerk did not say that when I purchased it. I said that and the clerk pointed to the receipt, "It is on the receipt." She pointed to a sign on the counter that said "exchange only". During the purchase, the two items were on the counter covering the sign. Who looks at that part of a receipt AFTER purchasing the item? At the time I asked about returning it the clerk should have explained the return policy or at least uncovered the sign taped on the counter. Full disclosure would be nice. I try to buy local but will not buy from Corral Western Wear again. I suggest you purchase at a store that is "up front" with customers.