Cato Fashions - Rosenberg (TX)

1 /5 Hope Frohbieter: I made a purchase of $160 which included a $5.99 pair of silver earrings. When I got home, the earrings were not in my bag. I phoned the store and was told they must have wrapped them in tissue and put them in the bag so I’m out the $5.99 if they weren’t there. Make sure you watch and check to make sure your items are actually there because they do not care if they aren’t.

3 /5 Enedina A Mora: I asked The sales coordinator for a specific cat. She asked me if I had the SKU number. I responded to her that I didn’t work there so there was no way I could’ve had the SKU number so I saw that she didn’t have time to assist me and I just went up about my shopping

1 /5 monica hatton: Customer service is horrible. Associates standing behind the counter along with the manager. No acknowledgement. My mother and I turned around and walked out the store. I made a purchase two days before returning to the store. I left the receipt at home. I assumed most stores are able to look up your purchase by the credit card. Not this one. The manager overall was not to friendly.

5 /5 Lynne B.: Courteous and helpful staff! The clothing is fashionable and affordable. Will be returning for sure!