Buffalo Exchange - Austin (TX)

5 /5 Hadyn Evans: I love this store!!! It’s an amazing thrift experience but more curated than the average store so you always find amazing things in good condition! The selling option is amazing to get store credit, or maybe a little cash, to keep your closet fresh! The buyers can be selective but it makes sense when you see how much inventory they go through, and that they have to pay for every item of clothing. Always make a point to go and take friends! They also donate to amazing local non profits with clothes and money, BUT USED CLOTHING

1 /5 Joel Jalomo: ZERO STARS if I could. This place pulled a bait-and-switch vibe over a literal piece of decoration. I grabbed an ugly Christmas sweater that had a ribbon/decoration attached to it on the rack, making it look like part of what you’re buying. At checkout, the cashier goes, “I think this might be a store decoration. Let’s see at the end if you’ll be able to get it,” like it was to be included. Cool, so I pay $75, transaction done, receipt printed… and only after she hands me my stuff, she casually says, “Oh, I can’t give you that.” So you let me spend my money first, then decide to clarify what I am and am not allowed to have? Over 30 cents of ribbon? It’s not about the ribbon; it’s about the dishonest, shady handling and the complete lack of basic customer service. Absolute joke. I won’t be back. Girl working at register looked high and does that fake sounding female voice. Also, the margin they are making on used clothes is borderline unethical. Don’t come here. U

1 /5 Stephanie Goodson: I have very nice items with name brands, leather boots & leather purses etc.. everything is in good shape. this place is very insulting wanting to only give 25% of cash or I believe half store credit. also, you have kids in there making the decisions for the items are older than them!!! we are cleaning out our closet we dont need junk to take home with us. we should have the option to do both without getting ripped off!!!!!!!!!!! unbelievable. I will never go back. The prices are very high too. I took a jean skirt they rejected it about 6mo. later I decided to take a lot of other stuff along with the same skirt they wanted that item then. I had a lot of really nice vintage items in really good shape they only wanted to give me maybe $3 for, I had a pair of really nice womens cowboy boots they offered me $82 or $24 store credit. unbelievable!!!!!

4 /5 Irene Gabo: Much better than pavement items and whatever other one across the street is. My only observation was quantity of larger sizes like xl and shoes in 11 compared to small or medium.